Nice recent and clean hotel. Close to notl wineries. breakfast is not amazing but is fine for an included breakfast. free parking. helpful staff. pricing is affordable for niagara area. this hotel has good value for money. will go back during our next notl trip
Thank you for your stay FoodieLuxury and for sharing your nice comments. Many guests tell us that we do provide excellent value with the inclusion of parking, breakfast and WiFi. We are pleased to hear that you would plan to stay with us again.
Our greeting was friendly and nice.
Our room however didn’t work out for us. There was a loud inconsistent noise within the walls, like something in a pipe. Not sure how to describe, but we knew we wouldn’t be able to sleep with this. We went downstairs to the checkin and they were very apologetic and offered us a different room. Thank you for this, it worked out so much better and we slept well.
Both rooms were extremely clean and had everything we needed.
Breakfast is one very busy time, so make sure to go early.
Everything is what we expect when staying at a Holiday Inn.
Maybe fix the noise though.
Thank you for your stay ShoppingBound and for sharing your great comments. We were sorry to learn that you experienced a noise within the first room assigned to you and are happy that we were able to relocate you accordingly to a room that worked out better for you. We hope to welcome you back again soon.
We have stayed here a few times and each time have been pleased. Clean, modern facilities. Friendly staff, good breakfast, free parking. Will return on our next visit. Great location as we try to avoid staying right in Niagara Falls, but still close enough if you need to go there!
Thank you for your return visit Carriesunshine, and for taking the time to share this excellent rating and great comments of your experience. We look forward to welcoming you back again soon .
From the smiles and helpfulness of Paige, Desiree, Robin, Jayne and Derick we had a great stay. They took care of us with helpful dinner recommendations to easy check in. The quality of the room was nice and very clean. The breakfast in the morning is good! Thank you and we will come again.
Thank you MarkM939 for your 5 star review and for such kind words! Myself and the others appreciate your compliments and we're glad you had such a great stay. We hope to get the chance to welcome you back!
Derrick M, Assistant General Manager
Zero complaints about this facility!
Our hockey team group booked 20 rooms here recently and we were all very pleased with this hotel. Rose was very helpful with the reservation process and check-in was seamless.
The hotel was very clean, quiet, with a good variety of complimentary breakfast options.
Parking was free with lots of spots.
Close to the outlet mall and a few restaurants.
Would certainly stay again,
Thank you for your group booking Coondog99, and for taking the time to share these great comments about your experience. We are so happy to know that we took great care of you and that you would plan to visit again.
