Our greeting was friendly and nice.
Our room however didn’t work out for us. There was a loud inconsistent noise within the walls, like something in a pipe. Not sure how to describe, but we knew we wouldn’t be able to sleep with this. We went downstairs to the checkin and they were very apologetic and offered us a different room. Thank you for this, it worked out so much better and we slept well.
Both rooms were extremely clean and had everything we needed.
Breakfast is one very busy time, so make sure to go early.
Everything is what we expect when staying at a Holiday Inn.
Maybe fix the noise though.

We have stayed here a few times and each time have been pleased. Clean, modern facilities. Friendly staff, good breakfast, free parking. Will return on our next visit. Great location as we try to avoid staying right in Niagara Falls, but still close enough if you need to go there!

From the smiles and helpfulness of Paige, Desiree, Robin, Jayne and Derick we had a great stay. They took care of us with helpful dinner recommendations to easy check in. The quality of the room was nice and very clean. The breakfast in the morning is good! Thank you and we will come again.