I booked on Expedia for a 1 night stay with my family. This trip to Niagara-on-the-Lake and area was in memorial of my dear beloved Mom, as it was a tradition to go to NOTL every year for Mother's Day. There were 4 of us on the trip which included a senior citizen, teenager and middle aged couple.
Upon checking into the hotel on Sunday night, we were warmly greeted by Thelma and Brendon. They were very happy and friendly and made the check in process smooth, fast and fun! Chris at the front desk was very helpful and nice too- she brought us extra blankets and duvets. Our Suite, which was on the second floor was clean and spacious. (The only negative I'd mention, as did 'hddddd on May 2'. was that it would be nice if there was at least a mirror somewhere else in the suite, preferably a long floor length mirror, so that other people could get themselves ready outside of the bathroom- which had the only mirror in the whole suite) Just another point...it would be nice if the walls were more sound proof as we could practically hear our neighbours conversations and people out in the hallway talking.
Breakfast was good- started at 7am-10:30am, something for everyone and constantly being replenished. In the lobby there is always coffee, tea, hot water (we did see some college kids getting the hot water for their ramen bowls) and if you want hot chocolate you did have to ask the front desk for a package. They also had delicious chocolate chip cookies for their guests on the front desk counter.
Parking was an average price of $20 which seems to be the norm for this area.
After staying one night, we decided to extend our mini vacation & stayed an extra night. Brendon at the front desk was able to get us a deal on our second night stay.

I believe what really influenced our decision to stay another night were the wonderful, friendly and excellent staff at the front desk....Thelma and Brendon. I can't say enough great things about them. The Country Inn & Suites by Radisson are so lucky to have Thelma and Brendon at their front desk. They made our stay special & if management reads this review...I think Thelma and Brendon should be given pay increases and promotions!!! {Thelma, I told you I would write this :) }
All in all, I highly recommend anyone whose looking to stay in the Niagara Falls area to stay at this excellent hotel. Anytime we will be coming back, we will come back to this special place. You can tell they care! Thank you again for your wonderful hospitality!

Don't be deterred by the exterior. Its ugly but in the process of a paint makeover. After staying at super pricy Embassy suites last time, this place is actually very nice. I would stay here again for sure!. Stayed in a suite which are only available on 2nd &3rd floor. The pull out sofa bed is not comfortable for adults over 100lbs, otherwise the beds were comfortable, very clean, it's been renovated inside. Clientele were mostly families with small kids. Free wifi. Free Breakfast 7:30- 10am was quite good. Cereal offered- froot loops, rice krispies, frosted flakes and raisin bran. Oatmeal station with raisins and brn sugar. Lemon & raspberry tarts, 2 bite various muffins . Make your own Waffle station. Scramble eggs and sausage ( 2nd day egg patty and sausage patty). Bagels , whole wheat bread, English muffins. Jams, peanut butter, cream cheese. Yogurt. Apples, bananas. Juice apple & orange. Coffee wasn't that great but it did the trick. Food refilled frequently so lots available until 10am. Pool clean and warm. They allow check in early if room ready, we went at 2:30. Free cookies at check in. Free coffee or tea 24hrs/day in lobby. Very satisfied would stay again.

Fantastic hotel - our 2nd time staying here and it has such a lovely feel to it. The reception area is nice and has been designed to look like a country lodge. Staff were super welcoming on arrival and gave free cookies. Parking was cheap for 2 nights and the car park has plenty of space. Rooms are spacious and clean, the only downside is that there was no mirror in our room, so if my partner was using the shower I couldn’t do my makeup/hair at the same time as the mirror was in the bathroom. Otherwise perfect, breakfast is self service and includes waffle machines, location is perfect being walking distance to everything but quiet and away from the chaos. The free tea and coffee in the reception is a nice touch. Highly recommend!