Fantastic hotel - our 2nd time staying here and it has such a lovely feel to it. The reception area is nice and has been designed to look like a country lodge. Staff were super welcoming on arrival and gave free cookies. Parking was cheap for 2 nights and the car park has plenty of space. Rooms are spacious and clean, the only downside is that there was no mirror in our room, so if my partner was using the shower I couldn’t do my makeup/hair at the same time as the mirror was in the bathroom. Otherwise perfect, breakfast is self service and includes waffle machines, location is perfect being walking distance to everything but quiet and away from the chaos. The free tea and coffee in the reception is a nice touch. Highly recommend!

A group of 11 visited Niagara Falls, Ontario during Easter weekend. We chose this property for its convenient location, included breakfast, and reasonable rates. Parking was $20 CAD plus tax per night. Parking is advertised for $5 across the street but that’s not the rate for overnight stays, so I suggest paying for hotel parking.

We arrived before check in, but the kind representatives checked us in (Samantha and her counterpart was awesome) and allowed us to store our bags inside the hotel lobby. The front desk called when all four of our rooms were ready and we simply had to pick up our key and luggage.

We easily walked to Clift Hills in about 10 minutes and the falls (15-20 minutes) each day. We also visited the Casino across the street. Great area for families!

The rooms (limited wall outlets, dim lighting) and furniture were dated but clean. Our refrigerator did not work (and we didn’t alert the front desk because my parents were next door so we used theirs), but it seems like housekeeping would notice while cleaning. Also, my friend’s king room had a microwave, but the queen rooms didn’t.

Breakfast was your standard continental fare and the sitting area was spacious. The kids enjoyed the pool and freshly baked cookies that were available each day. Overall, a good stay!

I will be returning and this is why. The people up front were so family friendly. The rooms were a reasonable amount and the customer service was awesome. The building is where children can enjoy themselves and adults can relax. I will definitely be back in the future.