Food quality is not good.
Spoons and plates are not hygienic, not cleaned properly.
No changes in meal same meals they are giving regularly in breakfast.
Service is poor you have to call multiple time to get a service.
Not feels like 4star hotel.
No swimming pool, no gym and no space for walking in hotel area.
Not valuable as per this much per night charges.
Dear 666shaikhs,
Thank you for taking the time to write us a review.
We are puzzled about your comment "No swimming pool, no gym and no space for walking in hotel area" which is not true and wondering whether you are reviewing the right hotel. We have an indoor heated pool which opens daily, a gym which guests have access to anytime during their stay, and we have large outdoor/lobby areas.
We appreciate all guests' feedback both positive and negative, yet just want to make sure you are reviewing the correct hotel. You are welcome to share your stay info and feedback with us via cx_nioc@countryinnamericas.com.
Thanks & regards,
Guest Services
Country Inn & Suites, Niagara Falls
The room is alright and the front desk staff are good.
The breakfast is not very good. I use the radisson in Paris and the breakfast is excellent-not here!
My expectations were higher.
Also the hot tub in the room is strange.
Hello K8606ZBdavidf,
Thank you for taking the time to write a review regarding your recent stay in Niagara Falls. We are thrilled to hear that the hotel’s front desk staff met your expectations. We do appreciate the feedback provided regarding the breakfast and apologize that it did not meet your expectations. We hope to have you visit again soon.
Love this place. Very nice, friendly, and professional staff.
The rooms are very spacious, and clean
I look forward to coming back here soon.
The hotel is in a great location, near msny attractions and restaurants 👌😋
Hello Taraanits,
Thank you for your great review and for spending time with us. We're delighted we were able to live up to the expectations you had of us. It would be great to welcome you soon again! Until then, we wish you all the best.
This hotel was very good for the price relative to other hotels in the area. It was clean and staff was excellent. The hotel is within walking distance to all the area attractions. I was leery due to some of the negative reviews we had read but overall our stay was pleasant and we did not notice many of the issues others have mentioned. Breakfast was decent for a free hotel breakfast and they offered a large variety of food options, rooms were clean, and elevators were fine. The only big negatives I’d say is there is some very run down and shady housing close to the hotel and the pool’s chlorine levels were extremely high, and the pool area had strong unpleasant odor in addition to the chlorine smell. Overall I’d recommend this hotel if you don’t want to pay $500+ a night at the hotels closer to the falls.
Hello Jamiej2013,
Thank you for your great review and for spending time with us. We're delighted we were able to live up to the expectations you had of us. It would be great to welcome you soon again! Until then, we wish you all the best.
The hotel is in very good walking area to Clifton Park area. The room was comfortable and clean. The breakfast had make your own waffles, and other items. The parking was $15,00 per night. We had the king room with the whirlpool on the fourth floor. No fancy view here. Kept the car in the lot the whole time and walked to most sites.
Hello rngrfan4life,
Thank you for taking the time to write a review. We are delighted to hear that the hotel’s cleanliness; convenient location and our complimentary breakfast met your expectations, and you enjoyed your stay. We deeply appreciate the feedback provided and hope to have you visit again soon.
