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shaikh s
Bhusawal, India

Hotel food and service.

2.0 of 5 bubblesReviewed 23 Aug 2023
Food quality is not good.
Spoons and plates are not hygienic, not cleaned properly.
No changes in meal same meals they are giving regularly in breakfast.
Service is poor you have to call multiple time to get a service.
Not feels like 4star hotel.
No swimming pool, no gym and no space for walking in hotel area.
Not valuable as per this much per night charges.
Date of stay: August 2023
Room Tip: You will find better in this price range.
Trip type: Travelled on business
1.0 of 5 bubblesValue
2.0 of 5 bubblesLocation
2.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Country Inn Niagara Falls, General Manager at Country Inn & Suites by Radisson, Niagara Falls, ON, responded to this review
Responded 23 Aug 2023
Dear 666shaikhs,

Thank you for taking the time to write us a review.

We are puzzled about your comment "No swimming pool, no gym and no space for walking in hotel area" which is not true and wondering whether you are reviewing the right hotel. We have an indoor heated pool which opens daily, a gym which guests have access to anytime during their stay, and we have large outdoor/lobby areas.

We appreciate all guests' feedback both positive and negative, yet just want to make sure you are reviewing the correct hotel. You are welcome to share your stay info and feedback with us via cx_nioc@countryinnamericas.com.

Thanks & regards,

Guest Services
Country Inn & Suites, Niagara Falls
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (3,309)
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All reviews clifton hill within walking distance breakfast room free breakfast make your own waffles oatmeal rainbow bridge waffle maker hot items hot tub bird kingdom hard boiled eggs queen suite front desk staff would stay here again other hotels min walk
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Reviewed 13 August 2023

The room is alright and the front desk staff are good.
The breakfast is not very good. I use the radisson in Paris and the breakfast is excellent-not here!
My expectations were higher.
Also the hot tub in the room is strange.

Date of stay: August 2023
Trip type: Travelled on business
Thank David F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Country Inn Niagara Falls, General Manager at Country Inn & Suites by Radisson, Niagara Falls, ON, responded to this reviewResponded 14 August 2023

Hello K8606ZBdavidf,
Thank you for taking the time to write a review regarding your recent stay in Niagara Falls. We are thrilled to hear that the hotel’s front desk staff met your expectations. We do appreciate the feedback provided regarding the breakfast and apologize that it did not meet your expectations. We hope to have you visit again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2023

Love this place. Very nice, friendly, and professional staff.
The rooms are very spacious, and clean
I look forward to coming back here soon.
The hotel is in a great location, near msny attractions and restaurants 👌😋

Room tip: Good to get a high floor
Date of stay: July 2023
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
1  Thank Taraanits
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Country Inn Niagara Falls, General Manager at Country Inn & Suites by Radisson, Niagara Falls, ON, responded to this reviewResponded 9 August 2023

Hello Taraanits,
Thank you for your great review and for spending time with us. We're delighted we were able to live up to the expectations you had of us. It would be great to welcome you soon again! Until then, we wish you all the best.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 August 2023

This hotel was very good for the price relative to other hotels in the area. It was clean and staff was excellent. The hotel is within walking distance to all the area attractions. I was leery due to some of the negative reviews we had read but overall our stay was pleasant and we did not notice many of the issues others have mentioned. Breakfast was decent for a free hotel breakfast and they offered a large variety of food options, rooms were clean, and elevators were fine. The only big negatives I’d say is there is some very run down and shady housing close to the hotel and the pool’s chlorine levels were extremely high, and the pool area had strong unpleasant odor in addition to the chlorine smell. Overall I’d recommend this hotel if you don’t want to pay $500+ a night at the hotels closer to the falls.

Date of stay: July 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Jamie J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Country Inn Niagara Falls, General Manager at Country Inn & Suites by Radisson, Niagara Falls, ON, responded to this reviewResponded 2 August 2023

Hello Jamiej2013,
Thank you for your great review and for spending time with us. We're delighted we were able to live up to the expectations you had of us. It would be great to welcome you soon again! Until then, we wish you all the best.

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Reviewed 27 July 2023

The hotel is in very good walking area to Clifton Park area. The room was comfortable and clean. The breakfast had make your own waffles, and other items. The parking was $15,00 per night. We had the king room with the whirlpool on the fourth floor. No fancy view here. Kept the car in the lot the whole time and walked to most sites.

Date of stay: July 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank rngrfan4life
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Country Inn Niagara Falls, General Manager at Country Inn & Suites by Radisson, Niagara Falls, ON, responded to this reviewResponded 29 July 2023

Hello rngrfan4life,
Thank you for taking the time to write a review. We are delighted to hear that the hotel’s cleanliness; convenient location and our complimentary breakfast met your expectations, and you enjoyed your stay. We deeply appreciate the feedback provided and hope to have you visit again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2023

Easy, friendly check-in. Arrived early for a wine tour but rooms were ready! Great location, slightly away from busy Clifton Hill but close enough to walk to everything! Large, clean room. Very nice hotel. Breakfast was okay - always nice to have it included.

Room tip: They will let you park your car early if you need to (eg, wine tour), and you can leave it parked until 5pm the day you check out!
Date of stay: July 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank empringhamjon
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Country Inn Niagara Falls, General Manager at Country Inn & Suites by Radisson, Niagara Falls, ON, responded to this reviewResponded 23 July 2023

Hello empringhamjon,
Thank you for taking the time to write a review. We are delighted to hear that the hotel’s cleanliness; convenient location and our complimentary breakfast met your expectations, and you enjoyed your stay. We deeply appreciate the feedback provided and hope to have you visit again soon

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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