Overall, we had a good experience here. We paid extra for a good view, and it was worth it! We could see the falls and river from our room--including the fireworks at night. Unfortunately, we could also see the multitude of ugly parking lots that surrounded the hotel (not the hotel's fault, but something travelers should be prepared to see a lot of in this town). The beds were comfortable. The pull-out couch was awful, both as a bed and a couch, so keep that in mind if you're planning for someone to sleep on it. The room was quite dated, but clean. Breakfast isn't free, but it was reasonably priced for a hotel restaurant, and the food was very good. Portions were huge, so if you eat a normal amount of food for an adult, I recommend ordering 1 dish and sharing. The pool was FREEZING!!! After seeing the inviting indoor pool on the website, I was excited to take my kids to it, but we barely stepped our feet into it, and we decided to go back to our room. If you like a room above 65 degrees F, this is not the pool for you. It wasn't just us--I saw multiple other people try the pool and immediately retreat because it was so cold. Would be great if the hotel could heat the pool to a comfortable temp. The location was pretty good--we knew we wouldn't be directly on top of the falls, so we were prepared to walk to restaurants and the falls, and the walk wasn't bad at all--mostly flat and easy to navigate. Staff was friendly.

Excellent hotel-clean, professional staff, comfy beds & pillows!
Great location close to falls. Nice partial river distant view from from 15th floor. Reasonable self-parking fee. Nice lobby. Would highly recommend this property.
Would return.

We had a very nice room. It was spacious and clean. There was a view of the Niagara River, but the Falls were not really visible, even with a room that was supposed to have a view. The hotel is located within walking distance of Niagara Falls and other attractions. We ate in the restaurant in the hotel and had a very enjoyable experience. The food and choices were good. I would recommend the hotel to people planning to visit Niagara Falls.