We had a very nice room. It was spacious and clean. There was a view of the Niagara River, but the Falls were not really visible, even with a room that was supposed to have a view. The hotel is located within walking distance of Niagara Falls and other attractions. We ate in the restaurant in the hotel and had a very enjoyable experience. The food and choices were good. I would recommend the hotel to people planning to visit Niagara Falls.
Thank you, Dolores, for recommending us and sharing your stay experience. We are happy to hear you found out location convenient and enjoyed our restaurant.
Fantastic hotel with great views of the falls (higher floors) and fireworks. Rooms are spacious and clean Employees are very helpful and pleasant. Restaurant has pretty limited hours, but good sized serving and reasonable prices. Overall, this is a great place to stay without the crazy costs closer to the action.
Thank you for taking the time to give us a review. Our friendly team appreciates your recognition, and we are happy to hear you found value in your stay with us.
Didn’t appreciate how far up the hill it was while walking with a case on a very hot day! However the lobby was lovely (very Swiss chalet), the staff were efficient and smiley. Room was on the 11th floor. Described as falls view, it looked out over several car parks, he could see the rapids at the top and the mist…
However the room was comfortable.
Used the swimming pool, very much enjoyed being able to take the lift all the way down. Was a cold pool, however as the weather was hot and the jacuzzi gave the contrast, was perfect.
Having Starbucks onsite was a boon, and we had a good stop (single night). Just wish we’d driven up!
John thank you for taking the time to share your stay experience with us. We are always willing to suggest the best way to reach the hotel depending on your choice of travel. I am sorry you were not pleased with your view as we depict our view clearly on our website to have a land mass between us and the water. We are glad you enjoyed our pool area and hope you got the chance to enjoy our outdoor jacuzzi that opened this month.
What really makes this Doubletree experience beautiful is the people. From the helpful, respectful Sukh in reservations to smiling Zahraa at the front desk and Arshdeep our wonderful new friend in housekeeping...Bee who cheerfully filled our morning cups...managers and staff alike really help make your stay at the Doubletree Fallsview special!
The property is gorgeous, well-kept and clean. Rooms well-appointed with everything you need.
Location, Location, location. We could see the fireworks from our room! And we could walk to them too!
My son had issues with the sofa bed...it might need an upgrade...but that's our only complaint.
Thank you to everyone for making my mom's 98th birthday celebrations so perfect!
Thank you Y3009QCjanec for sharing your stay experience with us. We appreciate you recognizing our team and the service they provided. We are happy to hear how pleased you were with your stay and our location. We will have a look at that sofa bed and take care of any issues with it. Thank you for bringing it to our attention.
Great hotel, excellent service, amazing comfortable beds, very spacious double queen rooms, great pool and jacuzzi area. It’s nice having a restaurant on site, along with cafe downstairs for coffee, pastries and snacks and other drinks.
Thanks for pointing out our spacious rooms and giving us a five star review. Truly appreciated.
