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aneuzi562949

Good Hotel for the Falls

4.0 of 5 bubblesReviewed 1 Aug 2024
We had a group of 6 staying in 2 rooms for 3 nights. The hotel staff was very friendly, particularly the front desk and the breakfast staff. While we did pay extra for breakfast, the food was good and the prices were reasonable and the breakfast staff went above and beyond to help us order for 6 people each morning. Our rooms were comfortable and clean. The hotel is in walking distance of the Falls however it's at the top of a hill, so walking to and from was not easy for all members of our family. Overall it was a great stay.
Date of stay: July 2024
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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Reviews (2,753)
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1,108
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Traveller rating
750
1,108
576
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121
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All reviews clifton hill continental breakfast within walking distance room was clean free parking hot tub front desk staff king suite would stay here again sofa bed fridge and microwave min walk per day yogurt attractions falls niagara
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Reviewed 22 July 2024

Clean rooms and comfortable. Yes building is aged but cleanliness makes up for it. Staff were amazing. Walking distance to falls and attractions

Date of stay: July 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank jgilla894698
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 July 2024

clean hotel and nice staff. Walking distance to the attractions. Front desk staff are nice too and the Filipino guy that we bump in the hallway is very friendly.

Date of stay: July 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank simplyshine22
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 July 2024

I stayed at the Days by Wyndham Niagara Falls Centre St. By the Falls hotel on June 26 after a long 10-hour drive from New York. Arriving at 10:00 PM, we were exhausted and just wanted to settle in quickly. Unfortunately, our experience was anything but restful.
Upon arrival, we dropped our luggage in the room and went out to eat. When we returned around 11:30 PM, we discovered that the toilet was not flushing. I went to the front desk to report the issue, and while they sent someone to fix it promptly, the repair was only temporary. Both the toilet and shower were extremely old and clearly in need of replacement. Additionally, the ventilation fan in the room was extremely loud, making it difficult to get any rest.
My partner then attempted to take a shower, only to find that the shower drain plug and diverter were broken, and the shampoo bottle was empty. The shower water pressure was weak, and the shower tiles had mold on the grout, adding to the general feeling of uncleanliness. The room itself had a musty smell when we entered, and there were black stains on the carpet, indicating it hadn’t been cleaned properly for quite some time. The overall impression was that the room had not been renovated in decades.
To make matters worse, I later discovered from reviews on TripAdvisor that other guests had experienced similar issues with the toilet and shower, which the hotel clearly has not bothered to fix or address through renovation. The pictures on TripAdvisor were incredibly misleading, making the room look far better than it actually was. Additionally, many TripAdvisor members have only one contribution (one review only) for that specific hotel, which suggests they are probably fake profiles.
Parking was another sore point, with a steep fee of $17 plus tax per day.
Due to the lack of cleanliness, which is our number one priority in a hotel, we decided to leave just two hours after checking in. We left past midnight, not knowing if we would find another hotel to stay in.
On a positive note, the reception staff and the manager were very understanding and agreed to give me a refund. I have no complaints about the staff.
In summary, this was the worst hotel I have ever visited. It was disgusting—no other word can describe it better. I strongly advise against staying here.

Date of stay: May 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Thank stavrosi594
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 July 2024

Good location, good service, great staff a quiet family friendly environment and close to the major tourist attractions such as the falls, the casinos, numerous restaurants, the Rainbow bridge and the Bird Kingdom.

Date of stay: June 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank DME54
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 July 2024

I usually don't write review but this time I'll make the exception We checked in on 6/30 and left 7/4. we had 3 room together. We were very pleased with our stay. There are few staff that I would like to thank: David, Yetta, manager Puneet, Sam, Anaf and the guy from Bangladesh in the evening shift.

Let me share a very good experience. At one night we came back to hotel very late around 12 midnight from visiting SKYLON Tower. I asked the front desk staff old man probably Mr. David (excuse my language / forgot to ask his name) were so kind and allow us to ate our diner on back side room next to café sitting area. I can't thank him enough for his generosity.

PRO - Room were clean, House keeping room service were on time, good breakfast, friendly staff and very close to the Falls.

CON - Bathroom vent fan were extremely loud, WIFI doesn't work at all, need serious upgrade, and pool water was cold, temperature needs to be higher.


I recommend this hotel. I will stay again on my honeymoon. Thanks

Date of stay: July 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank johny g
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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