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Tim J

Best Western NOT Plus (there are many better choices)

1.0 of 5 bubblesReviewed 22 Jul 2024
Very "tired" features in room. AC not working and window wouldn't open so room was miserably hot. Found note between bed sheets from housekeeping saying they could not make up the bed (from previous guests?) making us concerned linens were not fresh. Check out staff not rude, but not pleasant (while check in staff were exceptional).
Date of stay: July 2024
Trip type: Travelled with family
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
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Reviews (2,068)
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All reviews irish pub pool area courtyard room play structure attached restaurant pizza hut nice pool hot tub minute drive parking fee clean hotel march break beds were comfortable clifton hill parking lot tubs doc
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11 - 16 of 2,068 reviews
Reviewed 17 July 2024

We enjoy this hotel, it is the best hotel in Niagara Falls in my opinion, all the staff are so friendly and attentive. They really care

Date of stay: July 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Mobile07505774535
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 July 2024

We stayed just before the Canada Day.
This hotel is about 2 km away from the Niagara Falls parks, so be prepared for a walk.

While the bedding was excellent, the hotel itself shows age and is in needs of updates.

Be careful when booking - despite being a Best Western brand, there’s no breakfast included. There’s also a parking fee of $20 daily, which is something of an unexpected surprise when the hotel is so far away from the main attractions.

Overall, while NF tourist areas are hustling and bustling, you make a few steps away and you find yourself in a very different place with falling apart buildings and homeless people literally everywhere (even at Lundy lane memorial).

The whole city seems to be making money on parking and run-down motels and Indian restaurants.

Date of stay: June 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank trebuxet
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 July 2024

We stayed here for three nights using a free night voucher and points, so it was a great value. We had some issues with the cleanliness of the bathroom. The pleasant front desk and housekeeping staff were very responsive and accommodating. We stayed in the pool courtyard rooms, which could use a little refresh. The pool area was nice, especially if you’re traveling with kids. The location is in the land of strip malls, nothing scenic or special. The WeGo bus stop is just outside the hotel, which was convenient. The bus schedule was a little wonky, but we figured it out. Overall, we were satisfied with our stay.

Date of stay: July 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank kikinj
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 July 2024

Nice hotel. Good location for us. We had a dance competition at the Americana. Lots of fast food restaurants walking distance and grocery stores. Rooms were good except we had a wonky toilet that moved when you sat. Shower had great pressure. The pool area was a nice atmosphere with all the trees and greenery surrounding some rooms. Next time I will get a room with sliding doors to go directly to the pool.
Definitely nice for families and groups of travellers.

Date of stay: July 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank gracecadete1969
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 July 2024

Everything was good. Breakfast should be included in the stay like other best western. Front desk was good and helpful

Date of stay: June 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank sahibsingh1810
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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