Our plan was a one night stay on Sunday March 31. Beds were so comfortable and hotel staff so accommodating that we decided to stay an extra night. Chef Dan hands down makes the best breakfast. We had omelets and eggs Benedict, best homefries. Dinner was awesome. We had the curry chicken and steaks. Best Western PLUS says it all. Thanks again.
Hello,
Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay and dining experiences with us. It was our pleasure to accommodate you, and we're thrilled that you found our beds comfortable and our staff accommodating. Chef Dan will be thrilled to hear your praise for his breakfast creations. We hope to welcome you back to Best Western PLUS Cairn Croft for another exceptional stay soon!
Kind regards,
Myriah Culp
General Manager
Best Western Plus Cairn Croft Hotel
Nice hotel clean room. Check in was quick. We stayed on Easter weekend so the hotel was busy. Pool area was great although very busy with kids. Restaurants were close by. We got a room that opened onto the pool area which was great for going to and from the pool. Noise not an issue in the evening as pool was closed by 10. But kids were up and playing in the play area by 7am so it was very loud in the morning. Again it was a busy Easter weekend
Hello,
Thank you for sharing your experience! We're glad you enjoyed our clean rooms, quick check-in, and convenient pool access. We appreciate your understanding about the busy Easter weekend. We hope to welcome you back for another enjoyable stay soon!
Thank you,
Myriah Culp
General Manager
Best Western Plus Cairn Croft Hotel
Our basketball team stayed for a tournament. The hotel has a great pool and lounge area. Parking is a challenge and our room was situated above the bar so on the second night it was tough to sleep because they had a live band. But the staff was super friendly and we close enough to everything in this location but not right downtown.
Thank you for your feedback! We're delighted to hear that your basketball team enjoyed the pool and lounge area and found our staff friendly. We apologize for the noise from the live band and the parking challenges. We appreciate your understanding and hope to welcome you back for a more restful stay in the future.
Thank you,
Myriah Culp
General Manager
Best Western Plus Cairn Croft Hotel
The cabinets were dusty and the floors got pretty dirty it was a nice place though with the pool area and everything closed so early. I also needed to rush to leave because we couldn’t get late checkout. Also they need to fix the drawers in room 460 the top drawer kept waking me up.
Hello,
Thank you for bringing these concerns to our attention. We apologize for the cleanliness issues and the inconvenience with the drawers in your guest room. Your feedback is valuable, and we will address these issues promptly. We appreciate your understanding and hope to welcome you back for an improved experience.
Thank you,
Myriah
Best Western Plus Cairn Croft Hotel
During our stay we used courtyard and swimming pool. Water in the swimming pool was more like a cold plunge and there was a kid that vomited number of time right into the water and kept swimming there with his parents. We advised the stuff working at the courtyard and there was no reaction. People who did not know about the accident kept swimmig in the water full of vomit
