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Raĺph

A hidden gem

5.0 of 5 bubblesReviewed 26 Jun 2018
This is the kind of motel I remember from road trips with my family: a budget motel that was a bit old fashioned and very nostalgic. The great thing about it was that the room I had was completely refreshed, new paint, carpet, bed etc. Everything worked and was clean and best of all quiet. (including the air conditioning unit). Stayed two nights and had great sleeps. The staff was pleasant, helpful and friendly. Highly recommended.
Date of stay: June 2018
Trip type: Travelled on business
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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6 - 11 of 81 reviews
Reviewed 22 May 2018 via mobile

We stayed here over the long weekend and we had a good experience! Clearly dated but quite neat and clean nonetheless. We had a minor issue with the bedding in the room upon arrival but as soon as we brought it to the attention of the staff the owner herself immediately came to rectify it and was very, very kind. Unfortunately, if internet is something you require I might reconsider staying here as the wifi did not work at all throughout the entirety of our stay. We did bring it to the attention of the staff and they did what they could to try and fix it but it just didn’t work out. Apparently it works better on the opposite side of the inn as there are two different routers, but I’m not sure how true that is.

It’s in a great location! A bit too far to walk to the falls/Clifton Hill unless you’re more ambitious than we are, but there is a WEGO stop just feet away that you can take advantage of! There’s also a little tourist area right next door (souvenir shop, food court, etc.), an iHOP on the other side, and the White Water Walk is just a moment away as well. The parking at the inn is also free, which was a huge plus for us!

I feel as though the room was a bit more expensive than usual, which is understandable given that it’s the long weekend, but for what we paid we cannot complain - since it’s normally cheaper it’d be an even better deal! We would likely consider staying here once again if we were to go back to Niagara. If you’re looking for modern, 5-star quality I wouldn’t suggest it, but if you’re just looking for a clean, quiet place to rest your head after a day of exploring you can’t go wrong.

Date of stay: May 2018
Trip type: Travelled as a couple
1  Thank caitbou
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 March 2018

So it's like 4-5 km from the falls. Unless you have a car, it can be a difficult sometimes. Of course you can use WEGO which stops just at front of the hotel, but then WEGO was working only till 5 PM when I went (winter season) so I had to take a long walk at night while returning. You can buy the WEGO pass, but if you buy wonder pass from falls it includes WEGO and it's cheaper. Rooms and all was fine. But if you are going to use public transport, better book some place in Lundy's Lane area. WEGO goes there till 10 PM.

Date of stay: March 2018
Trip type: Travelled solo
Thank U7882PKandreass
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 February 2018

this motel is more than adequate, nice clean spacious room with added bonus of a fireplace, for the price you cant go wrong, its a 2 or 3 minute drive to all the main attractions.we will definately recommend this place and stay here again.

Room tip: we like the ground floor easy access for our little dog to go outside
Date of stay: January 2018
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank marni k
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 November 2017 via mobile

I planned of booking Shereton first but than i reliazed why pay too much more for just a view which i enjoyed till 12pm.so the rooms are worth it and calm area. And great staff on the reception. Room 115 has 2 windows which has a great view.

Date of stay: November 2017
Trip type: Travelled with family
1  Thank imanbirm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 October 2017 via mobile

Tables weren't cleaned off, had to buy cleaning supplies to wipe end tables of sticky substances. Converter for TV was sticky. Dead bees all over our hallway and in front of our door. Room smelled like a cat was in here a while ago...coffee maker but no coffee.
Just not very clean. I'm used to staying in bigger chain hotels and I think I'm gonna keep it that way.

Date of stay: October 2017
Trip type: Travelled as a couple
1  Thank erinclarkphotos
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
gmcrystalinn, Manager at Crystal Inn on the Parkway, responded to this reviewResponded 15 October 2017

Thank you for staying with us. We appreciate your feedback. We are sorry you had a bad experience with us. Please let the front desk know of your issues so we can correct these problems as soon as possible. We never want our guests to feel unhappy with their stay.

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