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AmandaDucey
Waterloo, Canada

Family Suite at a Budget Friendly Price

4.0 of 5 bubblesReviewed 1 May 2022via mobile
We booked the family suite, which featured three double beds, at a very affordable price. Staff (I assume an owner?) were friendly, and efficient right from check-in to check-out. I had little interaction with any staff, but it was always pleasant.

We had a apartment sized fridge, microwave and coffee maker. Room was quite large, and had a divider that separated off one of the beds to make a bedroom (the pictures of the room on the website are accurate). Nice feature to have when you want some privacy from the kids. Room had two sinks with mirrors, one in the bathroom and one just outside of it...which is great when two girls are doing hair and makeup.

They made good use of space with the amount of furniture. Downside was that there was only one dresser, and two beds didn't have an actual bedside table. However, there was plenty of surfaces to put our stuff.

The room was quite clean, but showed some signs of age. You can tell that they've done upgrades, and I'm sure over time it'll be great. I did especially like the flooring instead of carpet. Just felt that much cleaner. Outside was clean as well, and felt maintained.

It was very quiet. You could hear outside noise, but no drug addicts and such like other reviews have suggested. Even coming back fron Clifton Hill at 2am had us coming back to a very quiet place. It was really nice after a long day.

The motel is located a short walk away from the top of Clifton Hill, is in eyesight of the Greg Frewin Theatre, and an eight minute drive to a Zhers and Dollarama.

I have little complaint about the whole experience. I would have liked it better if the family suite had a kitchenette, or a few more appliances like a toaster (we just happened to bring our own). The beds were a little hard but not unbearable. And maybe in the family suite an extra chair.

I likely will return.
Date of stay: April 2022
Room Tip: Parking is $10/day Bring your own coffee filters and coffee, we did and it was worth it...even...
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nick Bhella, Owner at Choice Inn by the Falls, responded to this review
Responded 11 Jul 2022
Thank you for choosing the Choice inn by the falls for your stay. Our team is appreciated your time to review us and glad to hear that we could make your stay enjoyable. We will definitely improve some of those amenities as we are in process of doing it. Our team is looking forward to serve you again in the future.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 17 October 2021

I stayed here for 2 nights in September. I had a 2 queen room. This is a smaller, budget motel just steps from Clifton Hill. It was clean, a good size and had free parking. I walk alone day or night and had no issues, there are always people around. I have no complaints, I'd stay here again.

Date of stay: September 2021
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank CarrieLN77
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nick Bhella, Owner at Choice Inn by the Falls, responded to this reviewResponded 12 July 2022

Thank you for choosing the Choice inn by the falls for your stay. Our team is appreciated your time to review us and glad to hear that we could make your stay enjoyable. Our team at the Choice Inn looking forward to serve you again in the future. Thank you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 September 2021

When we decided to visit Niagara Falls on a Saturday night on short notice, we were looking for a location near Clifton Hill that would be comfortable enough to stay in for one night without breaking the bank. Many hotels were four hundred dollars or more and the Choice Inn was half that price. I recommend, if you intend to book, booking directly through their website which, in our case, offered a significant discount from the aggregator sites, including this one.

On the positive side, this establishment had a clean room that smelled like disinfectant on arrival. The rooms have plenty of space. The pool, which we did not use, appeared crystal clear. The towels appeared freshly replaced. Parking was free, which was tantamount to an additional $20 savings. Clifton Hill is right there.

On the negative side, although apparently recently renovated, the rooms are still somewhat in an old style. Our bathtub was blue. The rooms are not particularly quiet, and despite being on the top floor, we awoke a few times from noise. It was also common to walk by people sitting outside their rooms smoking, which is their right and certainly better than in room smoking, but isn't appealing to us.

I may have given 4 or 5 stars on value alone, but on checkin, I was asked to pay an additional 10 dollars for the third member of our party (our daughter) who was clearly mentioned in our online reservation. When confronted with the booking confirmation, the clerk said it was because she thought it was a third adult and not a child. But when I went to the room, online it would have been 5 and not 10 dollars more even if our third had been an adult. In summary, make sure you know how much your reservation is for when checking in. That was a minor issue but not one I particularly liked having to deal with.

Date of stay: September 2021
Trip type: Travelled with family
Thank hoteluser
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nick Bhella, Owner at Choice Inn by the Falls, responded to this reviewResponded 23 September 2021

Thank you for choosing the Choice inn by the falls for your stay. Our team at the Choice Inn looking forward to serve you again in the future. Please note that extra adult fees is $10 per night and up to two children's under 12 years of age can stay free of cost as long as the occupancy rule are met . Any additional child would cost $5 per night.

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Reviewed 28 August 2021

The Choice Inn (formerly the Cavalier?) is an older motel that’s been recently renovated. The grounds appear well kept, the room was clean and well equipped with a fridge, microwave, and coffee maker. There are no irons (they did not claim there was).
The bed was super soft and comfortable.
The keycard system for your room is NFC, unlike most hotels that are swipe cards, so you can leave the keycard in your wallet and just tap the lock to open, which is handy.
The motel is located basically at the top of Clifton Hill and is a short walk to all the tourist stuff, yet was surprisingly quiet likely due to the road being closed to vehicular traffic.
I had read complaints about the post-Covid continental breakfast; I did not see anything to do with breakfast at this motel, but there are several good breakfast joints in town, and if convenience is your concern there is a diner and food truck right across the street.

The internet worked fine for personal devices, but for the Roku TV (Netflix, etc) it was hit-or-miss, likely due to the weak signal strength. If watching Netflix or online contact is important to you, I suggest bringing an HDMI cable and connecting the TV to your device. TV stations were limited.
If you require room cleaning or towels, I recommend speaking with the office and let them know when you are leaving for the day. Coming back after being out for the day I had to ask for fresh towels, however, I was given them without issue.
I’m not sure if it’s because the motel is old or if it’s a Niagara Falls thing, but there were several brownouts, in addition to the breakers tripping randomly. Keep this in mind if you’re concerned about your electronics, thus I recommend bringing a travel surge protector or charging via a battery bank and then charging the bank from an outlet separately.

The Choice Inn was the best value I could find, its closest comparison was $40/night more, and not walking distance to the Falls or any of the attractions. From this past experience, I would not hesitate to recommend this motel and look forward to a future stay.

Room tip: Rooms closer to the office may have a better WiFi signal.
Date of stay: August 2021
    • Sleep Quality
    • Cleanliness
    • Service
Thank RetroDiver
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nick Bhella, Owner at Choice Inn by the Falls, responded to this reviewResponded 31 August 2021

Thank you for choosing the Choice inn by the falls for your stay. Our team is appreciated your time to review us and glad to hear that we could make your stay enjoyable. Our team at the Choice Inn looking forward to serve you again in the future. Thank you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 August 2021

My husband and I stayed here for a night away from the kids on a Saturday night. Due to it being the weekend, all hotel/motel prices were extremely high. We managed to find this Jacuzzi room (or as they call it, the Honeymoon Room) for $330 taxes included. Keep in mind that during the week, the same room goes for about $150. Their regular rooms go for about $70 during the week.

Check in was very quick and easy and when we got to our room, we were pleasantly surprised. It was very clean and well-maintained. The only issue was that the toilet wouldn't stop running, but my husband was able to quickly fix that problem.

It looks as though this motel has been recently redone. The paint looks new and the rooms are modern compared to many motels in the area.

The location can't get any better. This motel is only a minute walk from Clifton Hill.

If you're travelling with kids and want to make use of a pool note that it is quite small and wouldn't be able to accommodate very many guests at one time. But being guests with no interest in swimming, this wasn't a bother to us.

There were guests on the second floor that blared their music until about 5 a.m. Although it didn't bother us (we're sound sleepers), I'm sure that couldn't have been pleasant for some of the other guests. We did see hotel staff ask these people to turn their music down right after 11 p.m., but it was soon turned up again. I'm not sure if they were instructed to keep it down again as we had gone inside.

Overall, I will be staying here again for sure. I think that whenever we're looking for a cheaper night in a motel room in the area this will be our first choice.

Date of stay: August 2021
    • Rooms
    • Cleanliness
    • Service
Thank katewake
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nick Bhella, Owner at Choice Inn by the Falls, responded to this reviewResponded 31 August 2021

Thank you for choosing the Choice inn by the falls for your stay. Our team is appreciated your time to review us and glad to hear that we could make your stay enjoyable. Our team at the Choice Inn looking forward to serve you again in the future. Thank you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 July 2021

I booked this Motel for a quick trip to Niagara falls with some friends. Never stayed in a 'Motel', as generally we stay in the bigger Hotel Chains, but since this was a last minute trip, we were looking for a something 'cost effective' for the night.
Before we got there, I honestly didn't have high expectations, as generally when you think 'Motel' - you might think...dingy...seedy...off the beaten track...shady characters..and so on.
Well......what a little Hidden gem this place is!!
Check in was fast and simple. The room, was spacious, clean, had a mini fridge and a microwave. Beds were clean and comfortable! Bathroom was great, with a nice big soaker tub. I think the big difference was the flooring was not that seedy carpet, but a nice laminate.
Parking was free, wifi was free. You could watch netflix or Disney plus, or prime (however I think you need your own log in)
Crazy enough they have a pool. Which oddly is in the parking lot, but tucked up against the rooms (look at the pictures it will make more sense..lol). Yes sounds completely odd, but it was clean...i mean...clean, not a spec of dirt or a leaf....clean!
And the location of the motel is literally like a 5 minute walk to Clifton Hills.
I really can't say enough about this place. It exceeded all my expectations, to the point where in future, instead of booking at one of the bigger hotel chains, I would seriously consider staying here again. You can't beat the price, the location, the free parking and the clean spacious rooms.
From my understanding this motel is under new management, so bravo to them, because I feel they are doing an excellent job!
You'll be seeing me and my family again for sure!

Room tip: We had the room right outside the pool (106) It would be amazing for families with kids.
Date of stay: July 2021
    • Value
    • Location
    • Service
Thank djosephs3644
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nick Bhella, Owner at Choice Inn by the Falls, responded to this reviewResponded 27 July 2021

Thank you for choosing the Choice inn by the falls for your stay. Our team is appreciated your time to review us and glad to hear that we could make your stay enjoyable. We tried our best to provide our guest's all those amenities as they might need them while staying away from their home. Our team at the Choice Inn looking forward to serve you again in the future. Thank you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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