We stayed one night at River Rapids Inn, our room was on the 4th floor looking out onto the road/gorge. It was a very nice view, a bit loud at night because of motorcycles. View out the other side would have been quieter but the view would not have been good. The Inn is an older style hotel but is in very good condition and very clean which is important to us. Rooms are spacious, water pressure was great.
Breakfast was amazing, lots of choice, friendly employees working in the breakfast area and reception.
We would definitely stay again!

Actually, I never got to see this hotel so I cannot speak of the cleanness, comfort or anything else it has to offer. This review is about customer care. I called 4 times for the last 4 days to request a quote for a large group reservation. Every time the front desk clerks promised that they would "give the message" to their supervisor and I would get a call back. They said that they were not allowed to give out her phone number but gave me a name: Kathline (sorry if I misspelled it). So, apparently, this hotel is doing pretty well if lady supervisor doesn't care for several thousand US dollars. I used to work in the tourist industry myself and, from my experience, such ignorance is completely unacceptable. I hope River Rapid Inn's upper management does something to correct this. Seems like we'll have to take our business elsewhere.

Heat was not working and we paid for a 4th floor with balcony and breakfast - we were given a third floor room and there was no breakfast - they only had water bottles and yoghurt.

Upon check in they did not tell us that there would be no
Actual breakfast.

Renovations on 4th floor.

Pass on the Butterfly Conservatory - it only took 15 minutes to go through and cost 37 dollars for two.