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Raidiri L

Canada Two days trip.

5.0 of 5 bubblesReviewed 3 Sept 2022via mobile
Very clean. Free parking free breakfast.
The staff from the cafeteria super friendly! The front desk employee at night did a great job during our late check-in.
Close to the falls. Great location. No elevators. The pool is clean. The building is dated.
Date of stay: August 2022
Trip type: Travelled with family
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Donna Mancuso, General Manager at River Rapids Inn, responded to this review
Responded 4 Sept 2022
Thank you for taking the time to review our hotel
We appreciate your business and look forward to your next visit
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (163)
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All reviews no elevator free parking yogurt the breakfast area wego bus stayed days rooms are spacious breakfast was amazing free breakfast a wonderful stay each morning bit dated booked this hotel one night stay niagara floor fridge
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Reviewed 30 August 2022 via mobile

The customer service was great! The room was spacious & clean; we enjoyed the breakfast, coffee very good! Pool room very spacious & pretty, no elevator, however, we didn't even notice. Thanks. We would stay there again !

Date of stay: August 2022
Trip type: Travelled as a couple
Thank Jonwino
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Donna Mancuso, General Manager at River Rapids Inn, responded to this reviewResponded 5 September 2022

Thank you for staying with us

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 July 2022

I and my family stayed 2 days at the River Rapids hotel.
We wanted to see the Niagara Falls but not live in the circus which is in the area around.
For us River Rapids had perfect location - as we didn't want to drive our car download - a taxi costs C$14 .
The hotel is a bit dated - but big clean rooms , breakfast was a bit boring.
Big pool which my kids liked - we didn't use the sauna
The reception people where very polite and even called our room after our check in to follow up if everything has okay.

Date of stay: July 2022
    • Value
    • Rooms
    • Service
1  Thank 348askea
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Donna Mancuso, General Manager at River Rapids Inn, responded to this reviewResponded 2 August 2022

Thank you so much for your review and taking a chance on our little inn to stay
We are thrilled you enjoyed your time with us

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2022

I am very happy to say we took our grandson who is four years old to this hotel… We had our own entrance they look like cute little townhomes… The value you get especially in Niagara Falls is outstanding… The hotel is older but has been renovated… The staff was wonderful and extremely helpful… Reese was the girl who greeted us they let us check in early because we showed up at noon… Greg and Emmanuel we’re also very helpful… The pool was so warm we had a great time… The location was very close to the Wego bus made it very convenient to get to all the attractions… Rapid Rivers Hotel is the best kept secret I definitely would recommend this place ..great value for the money… Like I said very clean very quiet I love the rooms that have the outside entrance… Was nice for us to be able to sit outside on the porch at night while our grandson was sleeping …definitely this will be our hotel of choice next time we go to the falls… Oh and not to mention you get a fully cooked breakfast scrambled eggs sausage pastries coffee juice everything you could imagine… or Do you have a Keurig coffee maker in your room with a fridge to keep some cold drinks…You can’t beat the price… I was very impressed… They gave us fresh towels every day and toiletries plus the pool comes with towels… I definitely was Impressed with this quaint little hotel… Big shout out to the staff thank you again… See you soon

Date of stay: June 2022
Trip type: Travelled with family
1  Thank debbiehU9891LR
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Donna Mancuso, General Manager at River Rapids Inn, responded to this reviewResponded 29 June 2022

Thank you for your review and acknowledging our staff
We are thrilled you enjoyed your visit with us and hope to see you again on your next visit to Niagara

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Reviewed 14 April 2022 via mobile

We booked this hotel as a long weekend trip to Niagra Falls for my sons wedding. We had a great view of the Niagra River from the 4th floor ! It was a good value, great location, clean rooms, and free parking. I think the best feature was the free breakfast and the amazing staff in the breakfast area ! I can’t say enough about Karen who runs the breakfast eatery ! She not only made the breakfast area very safe with the COVID protocols, she also offered a wonderful array of breakfast food to choose from each morning ! She was such a genuine kind person who took time to talk to us about my sons wedding and even helped with suggestions of where to get a cake! We had a wonderful stay here and would definitely come back!

Date of stay: April 2022
Trip type: Travelled with family
Thank Cttraveler0324
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Donna Mancuso, General Manager at River Rapids Inn, responded to this reviewResponded 15 April 2022

Thank you for your kind words and wonderful review about or hotel. I will definitely tell Karen about your comments and thank you for staying with us

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Reviewed 27 October 2021

The River Rapids Inn in Niagara Falls has a lot going for it – good value, a great location, clean well-maintained rooms, free parking, breakfast included, well-enforced COVID protocols and a helpful/agreeable staff at the reception. Karen who runs the breakfast eatery is also a star – she works hard to make the breakfast area more COVID-safe than any other dining establishment in the region. We did have ONE NEGATIVE EXPERIENCE and that came when we tried to make reservations directly with the hotel by phone. It entailed a couple telephone exchanges worthy of a Monty Python episode – though it was difficult to see any humour in them at the time. It is hard to understand why they were so prickly, even more so given the positive experience of our subsequent stay at the hotel. Maybe it had more to do with the cumulated stresses on the hotel business through the pandemic?

Date of stay: October 2021
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Neil S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Donna Mancuso, General Manager at River Rapids Inn, responded to this reviewResponded 29 October 2021

Thank you for your review
Not sure what your speaking about in regard to your Monty Python statement but being picky is not a bad thing asking questions and making sure we have wonderful guests staying with us and helping them navigate our city and their stay is not a bad thing either
We strive on customer service and exceeding our guests expectations
We also saved you money booking directly with us

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