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Cheryl N
Toronto, Canada

No nonsense accommodation for great value

4.0 of 5 bubblesReviewed 3 Oct 2020
Decided after months of isolation to take a little last minute getaway. Booked a Thursday and Friday night. Staff was lovely and accommodating. The rooms were simple yet clean and comfortable. The beds were comfortable and the linens crisp and clean. Parking included in the great price and a simple breakfast was hung on our door each morning. A slice of a muffin type loaf, a fruit, a yogurt and a juice. Definitely enough to keep you going to start your day. The pool could definitely use a refresh but the temperature of both the water and the air was perfect and there was a large selection of towels available. Not “on the strip” but perfectly appointed for the value. I would definitely come back.
Date of stay: October 2020
Room Tip: The floors were a bit “creaky” - but it was great value!
4.0 of 5 bubblesRooms
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Donna Mancuso, General Manager at River Rapids Inn, responded to this review
Responded 4 Oct 2020
Cheryl thank you for taking the time to review our hotel and staying with us during this unprecedented time we are going through we appreciate your business

We look forward to you next visit

Stay safe
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (163)
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Reviewed 4 July 2020 via mobile

We stayed at River Rapids Inn on Canada day and had a really pleasant stay. The staff was incredibly kind and helpful. They had many covid precautions in place and they seemed to genuinely care about the wellbeing of both themselves as staff and you as a guest. It was their first night reopened and as they weren’t as busy they upgraded us to a king room for free!

Due to covid we only stayed in our room and didn’t really check out the other common areas. Even then you can tell the hotel could use a little face lift, but honestly we stayed in the Hilton over looking the falls the night before and the only thing it really had on River Rapids was the view.

I would definitely recommend River Rapids Inn. Great for families, couples, and solo travel (the price was right). Especially great if you want to see what the falls have to offer and what NOTL is like (as its right in between).

Date of stay: July 2020
Trip type: Travelled as a couple
2  Thank KellyJ5555
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Donna Mancuso, General Manager at River Rapids Inn, responded to this reviewResponded 4 October 2020

Thank you KellyJ5555 for your fabulous score and king review about our hotel
It was built in 1942 and did have a face lift in 2016 when it was purchased. We love the quirkiness of our hotel and wouldn't change a thing

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Reviewed 17 February 2020 via mobile

I typically am
Not very picky with hotels. The staff was so nice and very accommodating. However, it needed a lot of regular maintenance which is no big deal. The pool area was poor quality and the hot tub was closed with a slab of plywood on top of it. There was a lot of caution tape everywhere. Just in need of some TLC and maintenance. This was a package I won at a benefit so no love lost. For the price they charge it maybe fair. If you are used to a chain like Marriott or Holiday Inn even, this is not the place for you.

Date of stay: February 2020
Trip type: Travelled with family
1  Thank Alisamal
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Donna M, General Manager at River Rapids Inn, responded to this reviewResponded 20 February 2020

We apologize that you did not like your stay for FREE at the award winning River Rapids

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Reviewed 10 January 2020 via mobile

My girlfriend and I chose to go to the River Rapids Inn due to price and convenience! We arrived for two nights and everyone was so wonderful! The lady who owns/manages the hotel was very nice and made the stay perfect! The hotel is along the river and provides views of the river and The States on the other side. Going in winter time during non peak dates allows for a super quiet and very enjoyable stay. It's only five minutes away from Clifton Hill and is perfect for being so close to entertainment! The indoor pool was a nice feature and they even have a sauna! Perfect for a day out of the cold! The rooms are super spacious! The entire hotel was super clean and very well maintained! There is breakfast included with the stay and is perfect! Great food! Thank you, River Rapids Inn for such a wonderful stay for my girlfriend and I!

Date of stay: January 2020
Trip type: Travelled as a couple
Thank alexpowers4
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Donna M, General Manager at River Rapids Inn, responded to this reviewResponded 10 January 2020

Thank you for your review of our hotel and for noticing our hard work to exceed expectations
We truly appreciate your comments and are thrilled you enjoyed your stay

Hopefully we will see you again soon

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Reviewed 7 January 2020

We come to the Falls often but usually choose hotels with higher stars... Took a chance on this one and we were so glad we did! Travis at the front desk was so welcoming and immediately I knew we'd have a great stay. Our room wasn't fancy but was incredibly clean, and really large. The hotel was nice and quiet, our balcony and view were great, and the included breakfast in the morning had a good variety of hot and cold items. The staff in the eating area worked hard continually cleaning tables and surfaces, it was good to see. Parking was also included, and there was a pool. Keurig pods in the room were a nice touch, and great that they had decaf! 100% will stay again.

Date of stay: January 2020
Trip type: Travelled as a couple
Thank Jennifer A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Donna M, General Manager at River Rapids Inn, responded to this reviewResponded 8 January 2020

Jennifer thank your for taking the time to review our hotel and for your comments about my staff

I have the greatest staff members who genuinely enjoy their jobs and take pride in our hotel

We look forward to your next visit

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Reviewed 13 November 2019

Good location, near transportation, available parking lot, walking distance to water fall. very bad breakfast, too pricey for it's conditions. small size rooms. nice costumer service. near strip mall.

Date of stay: July 2019
    • Location
    • Rooms
    • Service
5  Thank midrissi1979
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Donna M, General Manager at River Rapids Inn, responded to this reviewResponded 13 November 2019

Thank you for your opinion on our hotel
I'm not sure how you can complain about our free breakfast when it includes everything you need to start your day. To give a rating of 2 is disrespectful to my hard working staff and the great facilities we have
Hope you find other suitable accommodations in the future that your budget can handle

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