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Reviewed 1 August 2017 via mobile

We had a very disappointing experience at this place. Before we booked the rooms we saw very nice and different pictures than what the actual place is like.
To start off the sign is so small you can't see it at night and our big car was unable to take us up to the hotel. We had a group of 11 including children and it was hard to walk up the tough steep road. Even the taxi drivers didn't want to drive their cars up there.
The pool is disgusting. It's not in use or it isn't finished and my children were very upset about this as they wanted to enjoy the pool. There was a wasps nest right out of our room and I was concerned for them. The sliding door was broken and we were told multiple times they were going to fix it and thy never did so the whole time we had to have the door shut close. There was a leakage inside the room under the sink and we had to be careful to not slip in it. There was a moldy pillow and very dirty soiled towel which they did switch out but they didn't want to give us an extra towel. My room (105) was dirty and it looked like someone had been there before we arrived and they even left a bag and a cup. The staff was always around but they didn't know much and wouldn't really say much they would just try to do the things we asked for and had my husband speak to the owner who said everything was online but this place didn't look like the place we saw online before we got the rooms. We want places like these and especially when there is a large party with children to disclose truly how the place is because we arrived late and it was difficult to get another booking anywhere else so we had to endure this place. The only thing we enjoyed was the quietness but that is of course because we were the only ones staying there as it is still under construction and they only have 5 rooms which are the ones we booked. They should let everyone know about these conditions and that it's under construction. If they had done this we would of known and wouldn't of booked with them. Overall it was not a great place to stay or to get to. It was just for the basics of sleeping and bathroom usage but not for much more:/

Stayed: July 2017, travelled with family
Thank Maria M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC