The hotel and its staff are exceptional. We chose to stay in this hotel in Puerto Aventuras because of the other reviews and also the location. Puerto Aventuras is a gated community near Cancun and it is a very safe location.
The hotel amenties and the staff is well mannered and polite.
We were taken care of by Alvanaro Kevin and Christophe at the front desk. Chef Luis Manuel prepared breakfast which was delicious and Eva and Marcus took care of the room.
The amazing thing about this hotel is that they have a private boat kept right in the backyard - there is also a small pool and the creek in the backyard.
The only thing I could hope for is that the room should have been a bit bigger.
The hotel amenities excellent - including an iPhone dock among other things.More
- Free Parking
- Breakfast included