We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (703)
Filter reviews
703 results
Traveller rating
481
143
48
11
20
Traveller type
Time of year
LanguageAll languages
More languages
481
143
48
11
20
Show reviews that mention
All reviews fun team studio villa captain david west tower washer dryer los cabos pool bar rented a car full kitchen beautiful property concierge staff personal concierge water aerobics view of the ocean tennis courts mexican night pool concierge
Filter
Updating list...
105 - 110 of 703 reviews
Reviewed 22 September 2018

One of the best vacations I've had! The resort is beautiful and well-maintained. The staff are excellent. Everyone was pleasant and helpful. Special mention for Pablo and Jose at the pool bar; they were attentive and friendly, and full of fun. So looked forward to getting into that pool and getting a drink in my hand. Extra special mention for Adrian, who went way above and beyond during our dining experiences; he made us feel like princesses; taking care of every need for us, chatting with us, and teaching us the "de nada enchilada" phrase. He was a huge reason for our joyful experience at the Westin. Thank you, thank you to these staff members, and thank you to the team who helped me when I face-planted near the volleyball game; I swear I missed a step and it wasn't all about the tequila hahaha! We will return; can't wait!

Date of stay: September 2018
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Dawn P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrequentFlier812323, Executive Office at The Westin Los Cabos Resort Villas & Spa, responded to this reviewResponded 22 September 2018

Dear Ms. Dawn,

Thank you for such a wonderful review about your recent stay at The Westin Los Cabos Resort Villas & Spa. We strive to provide memorable experiences to our guests and hearing comments like yours encourage us to keep working very hard to make sure all of our guests have a real Westin Experience.

We look forward to hosting you during your next trip to Los Cabos!

Best Regards,

Executive Office

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 September 2018

My husband and I stayed at this hotel a few weeks ago and I'm very disappointed and troubled by the things we saw. First of all my prescription glasses were stolen from my room, when I called down to the front desk I was transferred to housekeeping and was met with no English by the staff. I then called the front desk again and they said they would look into it and I never heard from them again. Also, we left our room at 10:00 in the morning only to return to our room at 4:00 and find it hadn't been cleaned yet. I'm not part of your timeshare so daily housekeeping was included in my rate. They also downplayed the escalating danger to tourists in this once very safe destination.

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank D M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrequentFlier812323, Executive Office at The Westin Los Cabos Resort Villas & Spa, responded to this reviewResponded 23 September 2018

Dear Guest,

Thank you very much for staying at Westin Los Cabos Resort Villas and Spa, We would like to extend a sincere apology if your experience with us was not what you have expected, we can assure you that we haven't got any stealing situations in the hotel before.
We are very concern about your situation and I truly hope you will give us another opportunity to regain your confidence in our property.

We would greatly appreciate the opportunity to discuss this further with you. My name is Paola Martinez and my email adress is experiences@westinloscabos.com.

Please do not hesitate to contact me any time.

Sincerely,

Paola Martinez
Executive Office

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 September 2018

We decided to try Cabo as we had heard many good things about it, and, we stayed at the Westin where we have an ownership interest. While the Westin was excellent, staff as well, Cabo itself was a bit too “Americanized.” Couldn’t really benefit like in Cancun with the favorable exchange rate, everything was always in dollars. Cabs, excursions, town market prices, etc. Cabo is growing and expect to find higher prices. A taxi ride can cost anywhere from $25-$55 one way depending on local,destination. And it’s in dollars, not pesos. $100 round trip taxi to a restaurant? Once? You get the idea. In Cancun it’s always pesos and they have zones so you always know the fare (in pesos). Still, Cabo was lovely and we will go back, especially now that we can nplan for transportation, the biggest factor to consider.

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Chris B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrequentFlier812323, Executive Office at The Westin Los Cabos Resort Villas & Spa, responded to this reviewResponded 21 September 2018

Dear Guest,

Thank you very much for staying at Westin Los Cabos Resort Villas and Spa, we appreciate the time you took to leave your review and to share it with all the travelers.
We feel glad to know that you have enjoyed our facilities and we hope you give us the opportunity to welcome you back again in the future.

Be well,

Executive Office

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 September 2018

We stayed at Baja Point, adjacent to the main Westin resort but ate most of our meals and enjoyed the beach, pool, and amenities at the Westin. This resort saved our vacation, we booked a different property down the road that was absolutely terrible. I called the Westin and fortunately they were able to accommodate our last minute request. Our room was beautiful, the property features all ocean facing room which was just amazing. We had a double queen bed studio that came with a toaster, mini fridge, microwave and coffee maker. The beds were comfortable, large overhead shower and fantastic tub. The entire staff at Baja Point and Westin were so lovely and accommodating. The drinks were delicious, smoked marlin quesadillas, grouper, and sea bass at the Westin restaurant were all fantastic. The little shop makes it convenient to buy bottled water, wine, and even pizza if you just want to hang out in the room and enjoy the view. Our meal on the last night at the restaurant at Baja Point was perfect...sea bass, empanadas, squid ceviche, all wonderful.
It's a lovely place for a relaxing getaway. It's not walking distance to anything else so if you're looking to get off property plan for that. Thanks for a lovely time.

Date of stay: September 2018
  • Trip type: Travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank SBinAZTucson_AZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrequentFlier812323, Executive Office at The Westin Los Cabos Resort Villas & Spa, responded to this reviewResponded 21 September 2018

Dear Guest,
Thank you for such a wonderful review about your recent stay at The Westin Los Cabos Resort Villas & Spa. We strive to provide memorable experiences to our guests and hearing comments like yours encourage us to keep working very hard to make sure all of our guests have a real Westin Experience.
We look forward to hosting you during your next trip to Los Cabos!

Kind Regards,

Executive Office

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 September 2018 via mobile

From the moment we stepped foot at the Westin Los Cabos until the very last day, the entire Westin staff was nothing but hospitable, curious and kind. I vacationed here with my 2 sisters. We were greeted by an amazing team of bellmen who greeted us with smiles and helped us in every possible way, Jeremias was in particular very attentive and kind. Margarita was the concierge who helped us and she was also worderful. When you stay at Westin Los Cabos I highly recommend going to the sauna and steam room because Angela will make you feel completely pampered and refreshed. She provided us with cucumbers on our eyes and aroma therapy towels which felt spectacular after the sauna. All in all the location of the Westin Los Cabos was beautiful and the amenities were too but nothing compares to the great feeling we got from the people working at the Westin, these people deserve a raise!

Date of stay: September 2018
Trip type: Travelled with family
Thank Maria G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrequentFlier812323, Executive Office at The Westin Los Cabos Resort Villas & Spa, responded to this reviewResponded 19 September 2018

Dear Guest,

Thank you for such a wonderful review about your recent stay at The Westin Los Cabos Resort Villas & Spa. We strive to provide memorable experiences to our guests and hearing comments like yours encourage us to keep working very hard to make sure all of our guests have a real Westin Experience.

We look forward to hosting you during your next trip to Los Cabos!
King Regards,

Executive Office

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews