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Traveller rating
4,618
1,148
419
183
138
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Reviewed 3 weeks ago via mobile

Hugo is the best and very nice and helpful he pays attention if you need something and the service is really good. Jorge waiter at the bar is also very nice and helpful and the vibes are amazing at Pueblo Bonita Pacifica

Date of stay: May 2021
Trip type: Travelled with friends
Thank ashleybO7366WL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Management , General Manager at Pueblo Bonito Pacifica Golf & Spa Resort, responded to this reviewResponded 2 weeks ago

Dear ashleybO7366WL

Thank you for the kind words and heartwarming description of your experience at Pueblo Bonito Pacifica . We are sure and pleased to know we count with the most amazing staff and your nice experience is the result of all the hard work of our team. You may be confident we look forward to continuing pampering you.

Kind regards,
General Manager
Pueblo Bonito Pacifica Golf & Spa Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

Hugo is the best guy!! Played ping pong with him and it was incredible!! The service is amazing as well as the food!! The Pacifica is the best place to vacation with your family or friends!! Incredible views and amazing staff!

Date of stay: May 2021
Trip type: Travelled with friends
Thank Shneur12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Management , Director General at Pueblo Bonito Pacifica Golf & Spa Resort, responded to this reviewResponded 3 weeks ago

Dear Shneur12,

We really appreciate you taking the time to write your kind review and share it with us and our future visitors, your comments are very helpful for all. We are delighted to read that we exceeded your expectations with the service offered by Hugo. We hope to have the opportunity of hosting you again!

Kind regards,
General Manager
Pueblo Bonito Pacifica Golf & Spa Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

beautiful resort. The quality far exceeded what I was expecting. The Pacifica location is adults only, but has a perfect blend of relaxation and fun. The gym was way above resort/hotel standards. The food was AMAZING and the staff went above and beyond. Recommend this place 100/100 times.

Date of stay: May 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
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1  Thank Meander42648324724
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Management , Director General at Pueblo Bonito Pacifica Golf & Spa Resort, responded to this reviewResponded 3 weeks ago

Dear Meander42648324724,

Thank you for your wonderful review! Our goal is to make our guest feel pampered all day, every day, so it is very important to us that every detail make a difference. We are very happy to learn that you enjoyed our Pacifica team's service! We look forward to welcoming you back one day at this your home away from home.

Kind regards,
General Manager
Pueblo Bonito Pacifica Golf & Spa Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

My sister and I had an amazing stay here. Everyone at this resort is spectacular. Food is superb - try the ceviche poolside and the stuffed clams at Peninsula. Accommodations are 5 star. Our butler, Israel, was so wonderful and met every request we made. What’s most memorable is the level of service everywhere we went. Ana at Siempre is a lovely woman who loved on us at every meal. Francisco was also amazing. The pics show our send off from the staff. Again, amazing. Can’t wait to return!

Date of stay: May 2021
Trip type: Travelled with friends
1  Thank Crossdot16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Management , Director General at Pueblo Bonito Pacifica Golf & Spa Resort, responded to this reviewResponded 3 weeks ago

Dear Crossdot16,

Thank you for your recent stay at Pueblo Bonito Pacifica and for taking the time to write a thoughtful review. We are so pleased to know you experienced the impeccable service we are known for. Our amazing staff work hard to provide our guests with a very memorable experience, so it is humbling and gratifying to know that your visit was enhanced by Israel, Ana and Francisco's services. Thank you for your review and patronage and we look forward to welcoming you back soon.

Kind regards,
General Manager
Pueblo Bonito Pacifica Golf & Spa Resort

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Reviewed 3 weeks ago

Irma

It was my first time visiting Pueblo Bonito the service there was excellent. I spent my days by the pool Alan our server was very professional and attentive to my party. He was there to refresh our drinks and knew exactly the time we would be ready to order food he was right there. The experience there he helped make it over the top. A big thumbs up to Alan.

Date of stay: May 2021
Trip type: Travelled with friends
Thank irmamT3852MD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Management , Director General at Pueblo Bonito Pacifica Golf & Spa Resort, responded to this reviewResponded 3 weeks ago

Dear irmamT3852MD,

Thank you for the kind words of your experience at Pacifica. We are pleased to know we count with the most amazing staff and nice visit experience is the result of all the hard work of our team. Our amenities and service are one of the most important things for us, so we are happy to learn you enjoyed them! You may be confident we look forward to continuing pampering you.

Warm regards,
General Manager
Pueblo Bonito Pacifica Golf & Spa Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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