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All reviews deluxe room rooftop jacuzzi tequila tasting ziggy's restaurant our honeymoon every morning mexican wine rose petals tuna tacos lobby bar day bed bottle of champagne concierge team air conditioning casa jaguar breakfast was included the entire staff
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Reviewed 31 January 2016 via mobile

Stayed here on our honeymoon and could not fault the place, sleeping and waking up hearing the beach was amazing. Ziggys had fantastic food and the complimentary breakfast was tasty. The beach had a lot of seaweed while we were there so was a little underwhelming unfortunately. We had plenty of restaurants close by and the ruins not far either, staff were amazing

Date of stay: April 2015
Trip type: Travelled as a couple
Thank mickm333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tulum_TB_CT, Public Relations Manager at The Beach Tulum, responded to this reviewResponded 3 February 2016

Dear Guests,

Greetings from Tulum and thank you for your kind review, we thank you for having chosen us for your honeymoon, and are glad that you enjoyed the location of the Hotel, our staff service and the food at Ziggy's.
We hope to welcome you back again in the future,

Your The Beach Tulum Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 January 2016

Only one word to describe this hotel FANTASTIC, just spent 5 nights in this amazing location. From the moment you step into the reception you know you are going to be well looked after, the staff are amazing nothing is too much trouble for them.We had a first floor room with a large balcony and roof sun deck, air conditioning and ceiling fan.
The breakfast served outside were wonderful as was all the food in Ziggys.The ruins at Tulum are an easy walk along the beach about 7klm.This hotel is perfect for relaxing, no phones and no TV.

Room tip: Room on 1st floor
Date of stay: January 2016
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Ross W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tulum_TB_CT, Public Relations Manager at The Beach Tulum, responded to this reviewResponded 1 February 2016

Dear Ross

Greetings from Tulum and thank you for your lovely review of your stay with us. Thank you for your comments on our wonderful staff, on your deluxe top floor room, and food at Ziggy's ! We are glad that you could fully relax during your stay with us and could also enjoy Tulum sites.

We hope to have the pleasure to welcome you again in the future

Your The Beach Tulum Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 January 2016

My girlfriend and I came down from New York City, both of our first times in Tulum and we had so many recommendations from friends on hip places to stay and things to do. We decided to scope it out for ourselves and The Beach came up on a travel blog we had found with some really positive reviews. The reviews couldn't have been more right, the entire experience from our room, the food, the staff, everything was top notch.

The rooms are super dope, whether you are on the top or bottom floor, facing the ocean or the pool, we made friends and got to see several different rooms and they are all great. Having air conditioning is somewhat rare in Tulum so thankfully The Beach had the option in each room. If possible try to get an ocean view, you have a private balcony and upstairs terrace which is amazing for the sunrise and sunset drinks.

You really get to know the staff, people like Felipe, Daniel, Silvi, Elizabeth, & Barbara, whether they are bartenders or at the concierge desk they make you feel at home and will do anything and everything they can to make your stay more enjoyable. The food at Ziggys is fantastic and the free breakfast everyday doesn't hurt either. Also the hotel has free bikes which we took everyday, you can ride all throughout town and check out the various restaurants and bars (and of course the Mayan ruins).

We went and had lunch and checked out places like BeTulum, Le Zebra, MayaTulum, which are all super nice as well but for us The Beach was it. Free Yoga every morning, waking up literally on the beach, exploring, eating, drinking, partying it was definitely the place for us. As long as you are there to have a good time and relax you'll love it, its a long way from the hustle & bustle of a big city so don't expect that type of service but I think you'll be surprised how prompt things are (at The Beach, obviously it varies elsewhere). When we go back we know where we are staying and can't wait to do it all again!

Date of stay: January 2016
Thank Dan E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tulum_TB_CT, Public Relations Manager at The Beach Tulum, responded to this reviewResponded 29 January 2016

Dear Dan

Greetings from Tulum and thank you for your amazing review!!!! We are happy that you chose us for your first time experience in Tulum, and that you were more than happy with your choice!!! Thank you for all your positive comments on our location, your room and its view ( all rooms at The Beach are 100% beachfront with a lovely view of the beach), our staff ( thank you for mentioning them!), the food at Ziggy's, air conditioning and our free yoga classes and free bikes for our guests!
We are proud of having been part of your first experience in beautiful Tulum, and hope to have the pleasure to welcome you back again should you decide for a second visit!!!

Thank you again!

Your The Beach Tulum Team

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Reviewed 27 January 2016

This holiday just before christmas was the perfect relaxation at the beautiful beach of Tulum. The BEACH TULUM Really has the nicest and more relaxing part of TuluMS Beach..its not too busy or crowed like at other parts of riviera maya and it is always clean and it looks like in paradise. We stayed at a beautiful beach front deluxe room with a wonderful patio just very few footsteps from the beach away, and that view... i will never get over it how beautiful it was. The rooms were nice, but simple, it had everything we needed. Some of the other rooms also offer private pool access which we did not need personally but it is good to also have a pool in Tulum which not many hotels there have.

The general atmosphere was very relaxed and layed back and everyone was so nice and always at your service it felt really like a big family. Especially the bar staff Barbara and Felipe did an amazing job at keeping everybody happy... they were very attentive and quick and also it was fun talking to them and getting to know the The Beach Family. They have a huge cocktail menu and Barbara thought us about meszcal and other mexican specialties. It was always so nice just to hang with her at the bar... Food at Ziggys was good also. Not the best but definitely good. Breakfast was great.

The whole staff at the beach does really do a wonderful job and I am happy to recommend the hotel to anytime. I am hoping to come back at the end of the year.

Room tip: Alle Zimmer sind schön und haben tolle Aussicht, weiter weg vom Restaurant wäre jedoch zu empfehlen
Date of stay: December 2015
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank isabelw44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tulum_TB_CT, Public Relations Manager at The Beach Tulum, responded to this reviewResponded 28 January 2016

Dear Isabel

Greetings from Tulum and thank you for your amazing review!! Thank you so much for your lovely words on the relaxed atmosphere of the Hotel in general, on the rooms and their 100% beach view, on our staff, and on Barbara and Caracol bar! We are happy to have been part of your positive Tulum holidays!

We hope to see you again soon,

Your The Beach Tulum Team

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Reviewed 27 January 2016

We stayed in The Beach Tulum for 6 nights and had an amazing time! The hotel is peaceful, the beach is amazing with a private sun bed for each room and the room was very confortable. Lunch and cocktails were amazing! We are serious foodies and over our holiday Ziggies was top two restaurants for dinner, best for lunch and easily has the best cocktails with exceptional service. By comparison Heartwood very disappointing, entire restaurant smelt of raw sewage and the cocktails were very average. We highly recommend this hotel and the tequila tasting on is a must.

Date of stay: January 2016
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Joanna R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tulum_TB_CT, Public Relations Manager at The Beach Tulum, responded to this reviewResponded 27 January 2016

Dear Joanna,

Greetings from Tulum and thank you for your very positive review, we are glad that you could unwind during your holidays in the peaceful atmosphere of the Hotel. Thank you also for your positive comments on the food and cocktails at Ziggy's, and the tequila tasting ( a big favorite amongst our guests! )
Thank you again for having chosen us for your holidays, and we hope to welcome you back in the future.

Your The Beach Tulum Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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