My wife and I just recently left The Royal Hideaway after a excellent week's stay. Can't say enough good things! From the Bell hops to the Wait staff and everyone in between, it is just a superior experience. The entire staff goes out of their way to insure your needs are met and exceeded. We spent most of our time on the beach, which was cleaned up daily of sea weed by their staff. Ricardo took great care of us and anticipated our order be fore we even saw him. He is an asset to the staff! The restaurants were fantastic, especially the Japanese Hibachi experience. Room service was timely and still hot which isn't always the case at other resorts.
The room and the grounds were spotless and well taken care of. The Hideaway is smaller and more intimate than some of the other Cancun Resorts we have stayed at in the past and that's a good thing! We have made a number of trips to the area over the years and I can say without hesitation that this property has been our favorite. Looking forward to returning sooner than later!More
- Free Wifi