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Review Highlights
Late March / Early April 2021

Excellent communication and service. Reasonable prices. Delivered and picked up at our place in... read more

Reviewed 2 weeks ago
invitationOvoyage
,
Milwaukee, Wisconsin
Highly recommended

Easy to arrange, the car came as described. they brought the car to our hotel and gave us an option... read more

Reviewed 3 weeks ago
rkoifman
,
Paramus, New Jersey
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Reviewed 4 March 2021 via mobile

Not knowing which day we were going to travel to the wild side; my wife and I waited until the day before to rent a car from the Hotel B. Hotel B works with HTL rental providing us a vehicle for the day. We asked Faustino to reserve the car at 10 o’clock, and 10 minutes till 10 Joel showed up from HTL with the rental car. It was a brand new 2020 Nissan versa with only 7000 km on it. The car was very clean, very quiet, and the A/C was in perfect working condition. Everything was explained fully and Joel was here precisely the next day at 10o’clock to retrieve the vehicle. Everything was on the up and up with no hidden charges. I highly recommend HTL for all your rental needs.

Date of experience: March 2021
Thank Bearcats50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 March 2021

This place was amazing. They brought the jeep to our hotel and picked it up the next day. Very punctual. Our jeep ran great. There were no problems with it at all. All insurance was included. Thorough walk through to make sure there was no damage before we took it. Price was as quoted with nothing extra. They even gave us a map and pointed out some good places to go. Thank you so much. We will rent from them again.

Date of experience: February 2021
Thank jennifer m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 February 2021

We just got back from our Mexican vacation. We took the ferry over to Cozumel for the day on Saturday. We emailed back and forth with HTL before we left to arrange for a rental. They were prompt and communicated well. We walked to their location which is close to the ferry pier. They had everything in order and we were on our way quickly. The buggy we rented worked very well for our trip to the other side of the island. Returning the buggy went quite well also. We will rent from them again and will recommend them to our friends.

Date of experience: February 2021
1  Thank Ryan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 February 2021

This year was the second time I've rented from HTL. Great experience both times. Luis made it very easy to get the deal done to my satisfaction.

The Jeep we rented was in great shape, no problems at all.

We were met at Diego's Tacos, just outside the airport. We took care of the paperwork without having to go to the office.

Highly recommend HTL Rentals.

Date of experience: February 2021
Thank WindLaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 January 2021

Communicated with Luis via email the day before we were interested in renting a jeep. He responded quickly and provided pricing of $55 for the day (2 door)including insurance. We agreed to meet outside our resort at 9:30. We walked out and met Antonio and a second man waiting with our jeep & their own. We went over the rules/contract then did a walk around the jeep to note any damage. We were given a tear off copy of everything right then. We were able to pay cash and he made an imprint of our credit card as collateral. Antonio was very friendly and helpful. He went over a map with us, showing us which gas stations were trustworthy, interesting places to check out and a good route to take through town. Our jeep was a standard and although it didn't look new inside, everything was nice, clean and in good working order. We toured the island with zero issues and they met us back outside the resort at 5pm as we'd agreed...again they were already there waiting. He gave us our credit card imprint back when we returned the jeep.

It was my first trip to Cozumel so I was very nervous about renting a vehicle and whether there would be any tricks to get more money out of us but the process with HTL was so simple and straightforward. They were much cheaper than renting through the resort too. I would definitely use them again and recommend them to others.

Date of experience: January 2021
Thank Crissy J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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