We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent Food and Service”
Review of Puerto Madero

Puerto Madero
Reserve with OpenTable
Puerto Madero is not available for your requested time. Choose another time, or search restaurants with availability.
The time you selected has already passed.
Ranked #33 of 1,144 Restaurants in Cancun
Certificate of Excellence
Price range: US$30 - US$60
More restaurant details
Restaurant details
Good for: Special Occasion Dining, Romantic, Groups, Business meetings
Dining options: Dinner, After-hours, Breakfast, Lunch, Delivery, Reservations
Description: The most exclusive restaurant in Cancun since it opened in June 2004. Casual and elegant atmosphere with soft music, an invitation to enjoy good food, the best service and the warm Caribbean atmosphere of Cancun, which attracts millions of tourists from around the world. Our menu features the finest selection of meats, fish and seafood imports and Lobster from Maine, lovingly prepared in our exclusive "Charcoal Grill". A privileged place where you can admire every evening, from our covered terrace, the spectacular "Sunset" that makes this Cancun a destination "must see".
Reviewed 3 May 2018

I went to Puerto Madero mid April 2018. The food and service were excellent. I would recommend this fine restaurant to all. I enjoyed the marinated marlin and lobster. The clam chowder was best I ever had.

    • Value
    • Service
    • Food
1  Thank Charles S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sergio C, Director de Relaciones Públicas at Puerto Madero, responded to this reviewResponded 2 June 2018

Dear Cherles S
Thanks for your recommendation, we would love to see you again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (3,876)
Traveller rating
Traveller type
Time of year
Language
  • More languages

76 - 80 of 3,876 reviews

Reviewed 1 May 2018 via mobile

Great time and excellent service! The best besides the food the great customer service provided by Ruben!! He definitely improved our customer experience !!

1  Thank Alfredo Jose G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sergio C, Director de Relaciones Públicas at Puerto Madero, responded to this reviewResponded 2 June 2018

Dear Alfredo Jose G
In Puerto Madero our goal is to exceed your expectations, with your opinion you let us know that we have achieved it, thank you very much. I will show Ruben your review, he really is very good

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 April 2018

We cabbed it here from the Westin Lagunamar which is not too far north on the Hotel Zone. The hostess greeted us warmly and the culinary adventure started from there! The atmosphere is inviting and the service exquisite!

Menu choices should fit anyone’s tastes and the food is delicious! I had the Alaska Black Cod which was TDF. A flan desert and an after dinner Grand Mariner was a fitting ending to a very excellent meal. We’d highly recommend this fine restaurant to anyone travelling to the hotel area of Cancun!!!

1  Thank Dennis R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sergio C, Director de Relaciones Públicas at Puerto Madero, responded to this reviewResponded 2 June 2018

Dear Dennis R
Thank you very much for taking time to give us an opinion, we value it very much to keep improving
Thank you for your opinion and we would love to see you again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 April 2018 via mobile

This restaurant was recommended to me by an local Mexican. I’ve been to most of the major steak houses in New York and if this one was in New York, it would be on the top list very easily. First of all, it is set on a marina with beautiful ocean view, my suggestion is to go there at sunset. Portions are big, so if you order soup, I suggest order half size. It would surprise you. Steak that I ordered was excellent, it was aged right and cooked on the coal burning oven, and served with an special iron plate. Price was also reasonable. To give you an idea, whatever you could spend on a high end steak house in New York, here expect to paying the half price.

1  Thank sundanceny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sergio C, Director de Relaciones Públicas at Puerto Madero, responded to this reviewResponded 2 June 2018

Dear sundanceny
Thank you very much for your flattering opinion, let us know that we are doing things right
Thank you for your opinion and we would love to see you again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 April 2018 via mobile

The service, the atmosphere, reasonable pricing for the amazing quality and the steaks were all 5 star!
I would come back to Cancun just to eat there one more time :D

Thank you Idlefonso and the whole team for taking great care of us.

Cheers!
Lynda, Julia and Natalie.

2  Thank LyndA R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sergio C, Director de Relaciones Públicas at Puerto Madero, responded to this reviewResponded 2 June 2018

Dear Lynda, Julia and Natalie
We are very happy to know that your stay with us was very good. Thank you for your flattering opinion and we hope to have you with us again

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed Puerto Madero also viewed

Cancun, Quintana Roo
 
Cancun, Quintana Roo
 

Been to Puerto Madero? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing