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“Best day Service ”
Review of Best Day

Best Day
Reviewed 2 weeks ago via mobile

Very good agency with a great service I fully recommend it!!
Staff very nice and helpful also very punctual

Thank Tais C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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"bd travel"
in 421 reviews
"cancun airport"
in 337 reviews
"westjet vacations"
in 41 reviews
"great service"
in 231 reviews
"shuttle service"
in 125 reviews
"an excursion"
in 111 reviews
"return trip"
in 144 reviews
"playa del carmen"
in 147 reviews
"ground transportation"
in 37 reviews
"mayan riviera"
in 36 reviews
"always on time"
in 75 reviews
"great transportation"
in 32 reviews
"within minutes"
in 53 reviews
"no issues"
in 39 reviews
"great company"
in 37 reviews
"air conditioned"
in 34 reviews
"private transfer"
in 32 reviews
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22 - 26 of 4,752 reviews

Reviewed 2 weeks ago

We reserved airport transfers with BestDay when we made our resort reservations on BookIt.com. The printed information I received was very detailed & helped us locate the BD reps among the sea of shuttle drivers! We waited about 20 minutes before the shuttle left (I think they were hoping to fill the van with other passengers, which I fully understand). The driver was very professional & the van was spotless. On the return trip back to the airport, the shuttle arrived exactly on time. The van was much older & not nearly as clean, but it was still satisfactory. We stopped at about 5 different resorts to pick up other passengers, which was a pain, but again, that's what you get when you book a group shuttle. In any event, I think it was well worth the price of $22 per person, round trip.

Thank Jan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago

Best Day in Cancun is an excellent transportation choice! Having our hotel transportation booked in advance made it a breeze. The Best Day representative greeted us, we were shown to our van and boarded right away. We left within a few minutes and had a very pleasant ride to our hotel. We had to change our return ride reservation because we changed flights. The hotel representative took care of the change with no problem and our return ride was at the hotel right on time. The drivers on both trips were super courteous.

Thank Johnny C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

On time. Got us to our hotel no problem at all. Provided service back to the airport at the exact time they stated. Booked a day tour to Isla Mujeres through them from our hotel, the trip was great but the rep told us it was the premier tour and it was the regular, not a problem though, still enjoyed ourselves. Thank you for our safe and on time transportation.

Thank nicky1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 3 weeks ago

We booked a tour through Best Day at Dreams Playa Mujeres for the dolphin discovery adventure.we showed up at the entrance of the lobby early and watched white unmarked van after white unmarked van load up passengers and leave. When it became evident that we had missed our tour we contacted Christen the manager of Best Day at Dreams and Secrets, He kept us waiting for over 3 hours in the lobby while we waited for him to get back to us with some sort of resolution. After we had waited all of that time he came back and told us to meet him at 3 PM and he would have a solution at that time. I told him at that time that we had wasted 3 hours so if we came back to the lobby we did not want to be waiting . He showed 1 and 1/2 hour late for our appointment and told us that he had confirmed the van was there and that other people had ridden from there so we must not have been there. He said we could re book for the next day but it would cost us an extra $15 ( It ended up costing $30)
The next day when the Van came to pick us up we found that they had booked us under my husbands middle name Anthony and not his first name. They called him by the wrong name when they picked us up to take us back to the resort and again when they picked us up to take us to the airport. It is no wonder we missed our ride the first time amid a multitude of white unmarked vans we were supposed to respond to the wrong name? So we were basically called liars, had over 4 1/2 hours of our vacation ruined waiting in the lobby because we were not important enough for the Best Day representative to keep an appointment with us and charged $30 for their mistake. When I reported this I was told I would have to wait for Christen to get back with me .
Surprise, he never did

3  Thank sheila Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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