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2far2go
Issaquah

GREAT SPRING BREAK LOCATION

4.0 of 5 bubblesReviewed 10 May 2014
We stayed there in April for Spring Break. Very beautiful. Not too crowded. Luis Angel was an amazing contact to facilitate side trips etc. Had massages at Spa--really nice and relaxing. Heraldo was excellent. My husband and I are "owners" of another Westin Property and went to the sales presentation. It was the lowest keyed we had ever attended (not that we do that often). Biggest complaint would be the food. Just mediocre. It is not an all-inclusive resort so we were so happy because we went to other locations. Don't waste your money on the Mexican night---the chips we stale and the pork tacos were not cooked enough. We ate at Oceana and my husband ordered the fresh Sea Bass. It was truly excellent. So I give them a thumbs up on that! The resort was clean and the staff very pleasant and friendly.
Date of stay: April 2014
Room Tip: Almost all rooms face the ocean but I did hear that Building 13 is one to avoid. The higher the...
Trip type: Travelled with family
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
WLMManagement, Manager at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun, responded to this review
Responded 13 May 2014
Dear guest,
We are delighted to read your review, is very important to us to hear and read opinions of any kind from our valuable guests, thank you for choosing The Westin Lagunamar for your vacation Saludos from sunny Cancun,
The Westin Lagunamar Team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (7,872)
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Reviewed 10 May 2014

My wife and I ended our 3-week stay in Mexico at this location. We are in a 6th floor studio in the center of the main building and it is perfect. All the rooms have a balcony with a ocean view which most don't have. The staff in reception, the ones by the pools, and even the lifeguards by the ocean are extremely friendly and helpful. There are 3 restaurants plus a small tienda downstairs. Little pricey but who wants to leave this beautiful beech. Already talking of our next trip.

Date of stay: May 2014
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank buzsaw8
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
WLMManagement, Manager at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun, responded to this reviewResponded 13 May 2014

Dear Guest,
We would like to thank you for your Fantastic review, always make us glad to hear the feedback from you and to know that our efforts to serve and provide you with a refreshing stay, were worth it! We hope to welcome you back near future!
Saludos from sunny Cancun
The Westin Lagunamar Team

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Reviewed 9 May 2014

Very impressed with this resort...we were two couples who get away once a year. We could not have picked a better resort. Highly maintained...super clean...Service everywhere was top notch!! We had one bedroom/villa lock off...beautiful...balcony...faced the ocean and pool. Infinity pool, hot tub, swim up bar. Beach was incredible. Can`t wait to go back. William, who worked at the sports bar and swim up bar was an absolute gem and accommodating and very friendly.

Date of stay: April 2014
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank josephreba
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
WLMManagement, Manager at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun, responded to this reviewResponded 11 May 2014

Dear Guest,
It makes us so happy to know that you will visit us again soon! Thank you for taking the time to post this kind comments and we are delighted to read the experience you encountered was totally WESTIN LAGUNAMAR.
Saludos from sunny Cancun,
The Westin Lagunamar Team

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Reviewed 8 May 2014

This was our 2nd time at this hotel. Nice place and location. If you can't have a good time here then you need help. Get a massage from the staff at the hotel. Go fishing at cancun tarpon fishing Blue Ray marina and see Martin. Stay AWAY from the kiosks at the mall. Vida vacation timeshare is a huge SCAM.
William and Jorge work at the main pool bar. They remembered our names from 4 years ago. They are excellent workers and they alone could make you want to come back. Eat at Pizza Larita, LaMadonna at the mall. Dunas sports bar at the hotel had some good food too.

Date of stay: May 2014
Trip type: Travelled as a couple
Thank mj2112
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
WLMManagement, Manager at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun, responded to this reviewResponded 11 May 2014

Dear Guest,
We would like to thank you for your Fantastic review, always make us glad to hear the feedback from you and to know that our efforts to serve and provide you with a refreshing stay, were worth it! We hope to welcome you back near future!
warm regards from paradise,
The Westin Lagunamar Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 May 2014 via mobile

Beautiful property and my window over looked a ruin and the crystal blue water on the beach. Killer tortilla soup and service is amazing. Like most resorts here you are a little isolated so thankfully there is enough food and things to do here. Excited to some day use the kids club which seems amazing

Date of stay: May 2014
Trip type: Travelled on business
2  Thank 122jessicaj
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
WLMManagement, Manager at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun, responded to this reviewResponded 10 May 2014

Dear Guest:
We really appreciate your nice comments, thank you for taking the time to post this. At Westin Lagunamar is priority to meet our guest’s expectations and to give you the best Westin Experience every time to stay with us.
We look forward to welcome you near future,
Saludos from Cancun
The Westin Lagunamar Team.

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Reviewed 7 May 2014

We've got an 1 bedroom room with a Kitchen (fully equiped, including a dish washer machine), a table for six people, washer and dryer machines (for clothes) and two balconies facing the caribbean ocean. Amazing views!! The pools (one with a slide) and the beach are amazing as well. The hotel is in front of La Isla (the best mall, in my opinion), an open Mall with several stores and restaurants. There's a not expensive convenience store inside the hotel where you can have a cup of coffee, a yogurt, a fruit salad, or even buy some pasta to cook inside the room. Amazing!!!

Date of stay: July 2013
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank karengoulart19
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
WLMManagement, Manager at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun, responded to this reviewResponded 10 May 2014

Dear Guest,
We would like to thank you for posting this nice review about our resort and facilities, we are glad to know that you and your family were enjoying your accommodations and our spectacular infinity pool. Our location is the best and we are always looking forward to exceed our guest expectations, please come to visit us again soon!
Warm Regards from Cancun!
The Westin Lagunamar Team

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