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All reviews perfect location continental breakfast central atrium took care of our every need rooftop view santo domingo fresh fruit staff went out of their way chaise lounges every request wonderful hotel rooms are spacious and clean wonderful town luxury hotel small hotel restaurants and bars early departure
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Reviewed 28 August 2018

We stayed in Oaxaca for the week of Aug. 11-17, the entire time at Hotel Palacio Borghese, in the Amalfi room on a street-facing terrace. After initially considering staying in an AirBnB for a few nights and then a hotel, we quickly realized we made the right decision in choosing to stay here for our entire visit. It's located in the Centro district, two blocks away from the Santo Domingo Cathedral, in which is an amazing ethnobotanic garden that is a must-visit. It's walking distance from a panoply of the wonderful restaurants, galleries, museums, markets and cultural centers that make Oaxaca such an amazing place to visit.

The hotel is in the Moorish/Spanish villa style, with the interior courtyard that you can see in most photos (most of the buildings in the Centro seem to have these interior courtyards). There are tables around the courtyard where we took our breakfast each day. We chose the continental breakfast each time, which was excellent [fruit plate with cantaloupe, watermelon, apples and papaya; small glass of vanilla yogurt, fresh-baked muffins or banana[?] bread/cake, toast, jam and marmalade]. These were the only meals we ate at the hotel, so I can’t speak for anything else the kitchen might offer.

Our room was very comfortable and well-appointed, with a king-sized bed. A complimentary fruit plate is offered each day. No USB charging ports are provided, but you should always bring your own, no? The bathroom has a jacuzzi tub with frosted street-facing windows.

There's a roof deck with chaise lounges, another small pool like the one in the courtyard and an outdoor shower. Excellent view of the city from here [see my photos for views from our terrace and rooftop].

The hotel is beautiful and so, so peaceful and tranquil. The staff is absolutely lovely and helpful: very sweet people who seem to enjoy working there. Our concierges were Giovanni, Marco and Jonathan, who took care of our every need: making restaurant reservations, arranging transportation to and from Monte Alban, Hierve el Agua, and Tlacolula, recommending places to check out, and just being consistently friendly and accommodating.

It is really a wonderful place to stay.

Date of stay: August 2018
Thank h0wdini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Josemanuel2013, Director General at Hotel Palacio Borghese, responded to this reviewResponded 28 August 2018

Dear Howdini,
It's a pleasure to read all of you kind comments towards our beautiful hotel, we loved to have you for a whole week and to know that you liked the location of the hotel. We like the fact that you liked the patio in where you had our delicious breakfast.
It's good to know that you found your room comfortable and well equipped, we're glad you enjoy your hydro massage bathtub as well as the fruit you receive each day.
We appreciate you emphasizing how relaxing and comfortable Palacio Borghese is, and thank you for mentioning that the staff served you in the highest quality possible.
We'd love to have you in a near future and have the opportunity to serve you once more.
Best regards,
J. Manuel López Ramos.

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Reviewed 3 August 2018 via mobile

What a gem in a city of gems! The hotel and staff stand out in any city, their attentiveness and complete regard to all aspects of your stay are unmatched. For someone who usually stays at Quinta Reals throughout Mexico, i’d never stay anywhere but Palacio in Oaxaca!

Date of stay: July 2018
Trip type: Travelled as a couple
Thank Nancy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Josemanuel2013, Director General at Hotel Palacio Borghese, responded to this reviewResponded 5 August 2018
Google Translation

Estimada Nancy.

Es un placer leer sus agradables comentarios, los cuales son muy precisos y como ud. bien menciona , Palacio Borghese es una verdadera joya en el corazòn de Oaxaca.

Todo el personal esta muy orgulloso de saber que la atenciòn que recibiò de parte de todo el personal siempre fue càlida,atenta y discreta, y que el hotel cuenta con altos ìndices de calidad en el servicio.

Esperamos tener la oportunicad de poderles recibir en un futuro pròximo

Saludos cordiales.

Manuel Lopez Ramos

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Reviewed 1 August 2018

Excellent place but better attendances, all people in this hotel is really good! We arrive with our babies that are not allow but even the manager management the situation and gave us a excellent room to stay here by one night. I just can say Thank you Palacio Borghese and Thanks to Oaxaca that is a lovely place!...

Date of stay: July 2018
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Emilio S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Josemanuel2013, Director General at Hotel Palacio Borghese, responded to this reviewResponded 2 August 2018
Google Translation

Estimado Emilio.
Para nosotros ha sido una muy grata sorpresa recibir sus amables comentarios, sobre todo despuès del incidente con sus bebes que por cierto estàn preciosos.En principio cuando llegaron al hotel les comentamos que el hotel no admitìa a menores de 11 años, pero viendo toda la situaciòn y lo dificil que era conseguir otro hotel cèntrico en la ciudad de Oaxaca debido a que estabamos en plena fiestas de Guelaguetza se les pudo ubicar en una habitaciòn aislada de tal manera que pudieran estar lo mejor posible sin causar ningùn problema con nuestros otros huèspedes por posibles ruidos de los pequeños, quienes siempre se comportaron realmente de una manera excepcional.
Gracias por comentar sobre la atenciòn que recibieron de todo el personal del Palacio y mencionar que es un excelente lugar, elegante y agradable.
Todo el personal les recuerda con cariño y la experiencia para nosotros representa una agradable anècdota de la Guelaguetza.
Un cordial saludo.

J.Manuel Lòpez Ramos

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Reviewed 21 July 2018

Palacio Borghese is a magnificent boutique hotel where we were treated as special guests with a wonderful room "Siena" on the ground floor overlooking the street - beautifully decorated, very comfortable and very quiet even though we were on street level. Breakfasts were delicious, wonderfully served in the central atrium with the fountain quietly flowing. The location is superb - easy walking distance to everything you'd wish to see in the old town. We had an early flight on the day we were leaving and a taxi was arranged for us and was waiting outside at 4.30am - we left the hotel with freshly made coffee and picnic packs of fresh fruit for our breakfast.
We will definitely be coming back to Oaxaca & Palacio Borghese - thank you so much for a wonderful stay.

Date of stay: June 2018
1  Thank CAWilliamson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Josemanuel2013, Director General at Hotel Palacio Borghese, responded to this reviewResponded 22 July 2018

Dear Cawwilliamson
It's a pleasure to receive all of your excellent comments about your stay at our beautiful boutique hotel Palacio Borghese and to stay that it is wonderful, luxurious and quite comfortable.
All of the staff is pleased to know that we made you feel as very special guest, it's algo good to know that you really liked Siena for its beautiful decoration, peacefulness and quietness.
Thanks for mentioning that our beautiful courtyard and fountain were perfect to enjoy our delicious breakfast.
We send you our kind regards and hope to see you again very soon.
J. Manuel López Ramos

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Reviewed 21 July 2018

I have been to Oaxaca four times. I usually stay at the Quinta Real, but decided to stay at this boutique hotel instead. The staff is very courteous and attentive and they serve a complementary breakfast every morning. The Hotel Borghese is beautifully decorated and each room is unique in its own way. Plus the hotel is centrally located right next to the museum and botanical gardens, with wonderful restaurants nearby.

I will definitely go back there.

Room tip: I stayed in the Verona room ideally located on the second floor
Date of stay: July 2018
  • Trip type: Travelled as a couple
    • Value
    • Service
Thank rckrueger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Josemanuel2013, Director General at Hotel Palacio Borghese, responded to this reviewResponded 22 July 2018

Dear Rckreuger
Thank you very much for taking your time to write all these nice comments about about your stay al Palacio.
We feel very happy to know that you have visited Oaxaca 4 times and this time you chose us and that you were pleased with the service of high quality that we give.
It's very nice to hear that you found the breakfast delicious and in general that the hotel is beautifully decorated, that each room is unique in its own way, but with the same quality, as well as the excellent location of the hotel.
All of the hotel sends you their regards
J. Manuel López Ramos.

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