We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (173)
Filter reviews
173 results
Traveller rating
106
47
15
4
1
Traveller type
Time of year
LanguageAll languages
More languages
106
47
15
4
1
Show reviews that mention
All reviews rooftop restaurant hot tub first floor beautiful altar fresh flowers minute walk relative term mexican choices plastic waste small pool gave us great tips plunge pool quieter neighborhood santo domingo hotel is situated good size nice bathroom
Filter
Updating list...
6 - 11 of 173 reviews
Reviewed 27 August 2018

We chose this hotel because it has a parking lot for free and good reviews on TripAdvisor but it was better than expected. The staff is friendly, the food is really good and the hotel was made with good taste.

Date of stay: August 2018
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Sebastian S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LosPilaresHotel, Director de Recepción at Los Pilares Hotel, responded to this reviewResponded 27 August 2018

It is an honor for us that they have chosen us as their hotel in the city.
Thank you very much for the good comments of your stay, we hope to see you soon again.

Regards

Elías Geovanni Peláez / Los Pilares Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 August 2018 via mobile

Great hotel. Rooms full of charm. Rooftop restaurant and pool were great. Staff very helpful with many suggestions for how to make our stay even better. Not right in the centre of downtown but an easy walk to all the main attractions.

Date of stay: August 2018
Trip type: Travelled with family
1  Thank stephenmossLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LosPilaresHotel, Director de Recepción at Los Pilares Hotel, responded to this reviewResponded 27 August 2018

Thank you very much for all good comments from the characteristics of the hotel, it was an honor to have served his visit to the city.

We hope to return soon to the city and allow us to be part of your stay.

Regards
Elías Geovanni Peláez / Los Pilares Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2018 via mobile

This hotel has so much charm! The price for the room was excellent and we have traveled all over Mexico and the overall experience with this hotel was our favorite. Good coffee and breakfast right outside our door. Bar opened late and right outside our room. The restaurant staff were so kind we wanted to hug them when we left. The main staff was the nicest and even arranged childcare for us (we didn’t end up using them But the manager did have someone lined up for us). Rooms were clean and cozy. Showers were large (we even stayed in room 12 and had no issues). But it’s Oaxaca...why are you in your room anyway?!? Such a great place to visit and we will be back!

Date of stay: July 2018
Trip type: Travelled with family
Thank Amy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LosPilaresHotel, Director de Recepción at Los Pilares Hotel, responded to this reviewResponded 27 August 2018

Thank you very much for all the good comments from the hotel. It is very important for us to know that our guests have wonderful experiences.

We hope to see you again soon.

regards
Elías Geovanni Peláez / Los Pilares Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 June 2018

We stayed there before our apartment was ready for just one night - Our sisters came for a week and were really happy there. It was comfortable, safe and the desk staff was terrific, looking out for us and offering great suggestions for places to go and things to do !!

Date of stay: December 2017
Thank Mimi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LosPilaresHotel, Director de Relaciones con Clientes at Los Pilares Hotel, responded to this reviewResponded 3 July 2018

thank you very much, for choosing us as a lodging we are happy that your stay was the best, we are waiting for you with open arms.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 April 2018

I was going to be so complementary about this hotel. It is located a little away from the centre so it is quiet. When you enter you just see beautiful things and smell wonderful, huge lilies. The staff couldn’t be nicer or more helpful and everything seems to be lovely. Maybe it was just our room that wasn’t good, though it’s taken 3 nights for. Me to finally be really fed up with it.
Never mind the sink plug that doesn’t respond to its lever, or the non opening windows because NO windows open in the hotel, I am now really fed up with the shower that produces water but not a lot, and lets me get all soaped up before deciding to stop the water, that had gone cold anyway. Had to use the other, hand held shower to get any water, but no hot at all.
And the air conditioning that not only doesn’t work properly, but is situated opposite a bed, mine, so the air is directed at me, as the fins don’t flap up and down properly. so far, 3 delightful people have been in to try to sort it, but no joy and I am truly fed up. Thank god we leave tomorrow.
BUT, if I knew other rooms were okay, I’d stay here again.

Room tip: Don’t have room 12.
Date of stay: April 2018
Trip type: Travelled as a couple
6  Thank Rhea W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews