I booked this hotel in November for a last minute escape before the holiday and so glad I did as it was one of the best escapes I have had in a while. The staff, service and accommodations were fantastic. I honestly cannot rave enough about this property's excellent hotel staff, they truly make the experience of traveling there fabulous. Constance in the coffee shop had my order down pat after the first visit. In addition,on my 2nd morning I mentioned a small situation with my room. While I hadn't intended to make it a concern, to my surprise she had taken care of it within 10 minutes...I was blown away by her level of service. Raul (totally my fave!) made my time on the beach and poolside absolutely the best! He is attentive, kind and excellent at customer service. I ate at all the restaurants and enjoyed a great massage at the spa. The staff makes you feel pampered and important. I couldn't have asked for a better trip! I am a single woman who travels alone. I had never been to Puerto Vallarta and decided to give it a try. This property is in a very safe location, clean, accommodating and walking distance to the Marina. It was relaxing and I felt rejuvenated after my stay here. I cannot wait to return and already planning my next visit! Thank you again to the EXCELLENT staff who made this...More
- Free parking
- Beach
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