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Stayed 5 nights. The hotel is modern, about a year old, has a good location in the Zona Dorada. In front of the Malecón/boardwalk and the ocean. We had a room with balcony and views of the ocean. Nice Infiniti pool and delicious breakfast. Chambermaids were super friendly and wonderful. Stephanie, at reception, was the best and most accommodating. Comfortable rooms and mattress.
Now, the neagatives... 1- Some of the staff, at the restaurant, was not very friendly, except the only lady waitress, who was very friendly and serviceable. 2- There was an extremely loud private party, on Saturday night, at the rooftop. Unfortunately, we were on the 7 th floor, just below the party. The music was EXTREMELY LOUD. The bass made our room vibrate. Even with ear plugs, we could not sleep. Of course, I complained, several times. They offered to move us to a lower floor. No way, Jose!. We had already unpacked for a our five night stay. The party was supposed to end at 12 midnight. It enredadera @ 1:30 am. Unacceptable and NIGHTMARERISH!. 3- There are no chairs in the balcony. You go to the pool as there is no place to hang and dry your bathing suits. 4- Although they provide a coffee maker in the room, they leave complimentary coffee, the first day. After, you have to pay for it. Does not make any sense to us. 5- The same with bottle water. Complimentary on the first night. Then, you are on your own.
You pay the same hotel fee every night. Provide coffee and water nightly. Get your act together. You will still get the local tourist but FORGET about guests from foreign countries.
Date of stay: February 2022
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Everth J
2
Reviewed 26 June 2024
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Date of stay: June 2024
Trip type: Travelled as a couple
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Castañeda Lucer... E
1
Reviewed 15 December 2023
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Date of stay: December 2023
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
J Alejandro H
1
Reviewed 12 December 2023
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Date of stay: December 2023
Trip type: Travelled with family
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Odyssey814316
Mazatlan, Mexico
1113
Reviewed 4 October 2023
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Date of stay: October 2023
Trip type: Travelled solo
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.