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Donnie L
mn

Great service but very noisy

Review of Gaviana Resort
4.0 of 5 bubblesReviewed 19 Feb 2024
We stayed at the resort for over a month and the service was excellent, starting with reservations, bell boy, maid, waiter’s at the poolside bar, beach waiter’s all did an excellent job. Great location, close to malecon, restaurants and bars. Resort is right on the beach which is very convenient. As far as the negative aspect it’s the NOISE!!! the bars nearby play “music” till 3-4 AM and I’m not exaggerating. Joe’s oyster bar to the north and three “new bars” to the south. Very very aggravating. Getting sleep is a major issue. We wish the resort could do something about this as we believe it hurts their business. The Banda bands and the vendor’s on the beach also tend to be quite annoying as there are many of them and it gets repetitive. Although that’s not an issue of the resort as they are all along the beach. I only gave it a four star because of the noise. That being said the service was excellent and we where treated great.
Date of stay: January 2024
Room Tip: Noisy at night,
Trip type: Travelled with family
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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2 - 7 of 628 reviews
Reviewed 16 January 2024 via mobile

Our room and facilities where great, the only problem was the loud noise from a discotheque outside next door until 3am in the morning , there are no regulations on how much time these places play their loud music, on top of it there was a few live roving brass bands music all along with the recorded music, it’s crazy.! I’m a musician by trade but this combination of “noise” could not make me sleep!

Room tip: Don’t book a place like that, I was going to ask for another room but we decided to stay it was only two nights and put up with the noise.
Date of stay: January 2024
Trip type: Travelled with friends
Thank Alejandro E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 October 2023

Arrived for my super-short stay of one night and was greeted first by a great bellboy, who took my bags as I exited my taxi. Juan Carlo waited while I checked in and then escorted me to my room with my bags.

I arrived late afternoon for just the short stay, so went only to the beach and walked around there. Very lively and cheerful, with banda music playing for families.

I sat at the beach grill, enjoying a sunset, Pacifico and some great food - shrimp ceviche, tortilla soup and guacamole - so amazing. The server, Charlie, was attentive, charming and very fast.

The room was quite nice. Very clean, spacious and comfortable. The bed felt great, not too hard. The hotel wasn't noisy, but the street noise was - not the issue of the hotel. We are close to Valentino's Disco and the pulmonias, with music and lights, were constant up and down the street. I, personally, was not disturbed, as it is part of the culture in Mazatlan!

Other quick notes - wifi worked great, shower and water pressure was super, A/C was consistent and staff were pleasant.

A great choice for my next visit!

Date of stay: October 2023
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank Lorizacher
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 July 2023

Our family had a day pass and enjoyed the amenities this place has to offer. The location is beachfront which is great. There are a few pools, bars and a restaurant. The food was tasty and the service was good.

Date of stay: July 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank opjp
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 July 2023

We stayed here for the day from our cruise ship that docked close by. The resort is nice, clean, and has a helpful staff. The restaurant has some good food that we enjoyed for lunch. The location is right on the beach which is fantastic. The pools were well kept and perfect for the day.

Date of stay: July 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank gavinp861
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 31 December 2022 via mobile

Well front desk guy could be a little more accommodating and nicer, all and all rooms were clean but dated but hotel is in a great location close to shopping great restaraunts and pulmonias are always available right in front. Also this place is on the beach and very affordable and service is really great from bartenders to the cleaning staff.

Date of stay: November 2022
Trip type: Travelled as a couple
Thank otalay
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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