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Mani2ban
Winnipeg

Great Views

3.0 of 5 bubblesReviewed 24 Jan 2018
We booked this hotel as a Sunwing package air/hotel. It's a great hotel if you just want a comfy bed, fridge in the suite rooms, and a hot shower. Wifi is fast and reliable. Unfortunately upon check in we were greeted with hammer drills going 10 hours a day demolishing half the lobby area. Construction also on the 11th floor. We didn't use the restaurant or pool area because of the noise. Also note this hotel does not have chairs/amenities on the beach though it is beachfront. Hotel front desk tries to charge extra for dishes/pots in the kitchenettes even though it's included in Sunwing packages. I think this hotel will be okay once the construction is finished for what it is. We ended up moving out because they blocked access to the stairs /only fire exit due to construction. This did not affect the other building though who still had stair/elevator access. I would recommend this hotel once the construction is over as it is in a great location for walking the malecon, near grocery stores and restaurants and has the best views ever!
Date of stay: January 2018
Trip type: Travelled as a couple
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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SCARBAJAL, Director de ventas at Hotel Don Pelayo Pacific Beach, responded to this review
Responded 14 Apr 2020
Dear Costumer,

I would like to begin for asking an apologize for the delay in responding your opinion, We appreciate the opportunity and the confidence that you gave us to stay with us and also your excellent comment, we hope to continue to have future stays on your part and provide you with a service of total satisfaction of accommodation.

Best regards.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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9 - 14 of 129 reviews
Reviewed 22 December 2017

We were happy with the views to the lake and to the ocean, We stayed in a Jr Suite, everything is close to the hotel, restaurants, stores, golden zone, The Staff were really helpful. I will come back again!

Room tip: 10 floor Jr suites has views, back to lake, and front to ocean, nice! to me!
Date of stay: December 2017
  • Trip type: Travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank JOSE ADRIAN G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 December 2017 via mobile

We stayed in a studio room with an ocean view. Easy walking distance to the Golden Zone. Staff were super helpful. Breakfast was Mexican style with an assortment of hot dishes, fruit, cereal, pancakes, yogurt, coffee, juice etc. (served until noon). The road in front of the hotel has a lot of traffic so it is a bit noisy but worth it for the view. The kitchen does not come equipped with pots and pans, plates, microwave (does have a coffee pot and a mini fridge). If you want those items they will charge 200 pesos a day. We booked the air and hotel with Sunwing and they had promised a fully equipped kitchen. The hotel did honour this promise after we showed them our correspondence with Sunwing. Lovely pool area.

Date of stay: December 2017
Trip type: Travelled as a couple
1  Thank GaleAS
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 November 2017 via mobile

Oh my gosh what a disappointment!!! Old hotel trying to stay in the business however it looks like they aren't achieving the goal, service was little less than OK, room BIG NO NO NO!!! I mean I wasn't going to live in the hotel forever but at least I was expecting to have or find the minimum to properly unpack but guess what? no hangers in something that was pretending to be a closet but I really poor one, courtesy norte of water NONE, room with a balcony NO chairs in the balcony, not even plastic cups, making a long story short from 1 to 10 PLEASE go somewhere else really.

Date of stay: November 2017
Trip type: Travelled as a couple
1  Thank hectorm546
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 March 2017 via mobile

We were very impressed with the facilities, service and price. The restaurant was good for breakfast. The pool was great. The only problem was that the hot tub was broken. The Mazatlán Malecón and the beach are fabulous.

Date of stay: March 2017
Trip type: Travelled as a couple
2  Thank I M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 March 2017 via mobile

Old hotel but well kept up. We enjoyed out stay and would stay there again.
Had a good view of the beach and carnival. This place is on the malacon and there are several good eateries close by. Easy access to taxis. The people who work there were very helpful and willing to help you.

Date of stay: March 2017
Trip type: Travelled as a couple
4  Thank demossbruce
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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