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I M

Well run

5.0 of 5 bubblesReviewed 11 Mar 2017via mobile
We were very impressed with the facilities, service and price. The restaurant was good for breakfast. The pool was great. The only problem was that the hot tub was broken. The Mazatlán Malecón and the beach are fabulous.
Date of stay: March 2017
Trip type: Travelled as a couple
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13 - 18 of 129 reviews
Reviewed 2 March 2017 via mobile

Old hotel but well kept up. We enjoyed out stay and would stay there again.
Had a good view of the beach and carnival. This place is on the malacon and there are several good eateries close by. Easy access to taxis. The people who work there were very helpful and willing to help you.

Date of stay: March 2017
Trip type: Travelled as a couple
4  Thank demossbruce
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 June 2016

The hotel is old and not well maintained. The parking space is really limited. The staff was NOT friendly. Rooms were old overall, including furniture. The bathroom was not clean, and the shower has mildew and mold. Overall the room was not clean. If you come with a family and plan to spend time enjoying the hotel...you might consider another hotel with better rooms. Beds and pillows... awful!

Date of stay: June 2016
Trip type: Travelled with friends
4  Thank Texas_native_01
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 February 2013 via mobile

I was very impress to of how clean this hotel is. To be honest I did not expected to be that clean do to the 2 starts rating in USA. I was very content of the great customer service. The lobby bathrooms need improvement or better say a make over but service, price, location and staff are very nice overall.

I always go for a 4-5 starts hotels to stay but this hotel proved to me that to be a clean hotel and to have a great customer service don't need a many starts.

Congratulation management!!

I will see u soon!

Michael Dergar

Date of stay: February 2013
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5  Thank MichaelDergar
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 July 2011

we stayed at this hotel once. The hotel is kinda old and not that well maintained. The parking space is really limited. The staff was friendly. Rooms were old overall. The bathroom was not clean the shower got mildew and we got water coming out of the sewer. While taking a shower the water started to raise they never fixed it. Overall the room was not clean. If you come with a family and plan to spend time enjoying the hotel...you might consider another hotel with better rooms. Beds and pillows... awful!

Date of stay: August 2010
  • Trip type: Travelled with family
    • Value
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3  Thank Nilda V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 February 2010

I stayed at the HoJO Mazatlan the first week of February 2010. We booked via Priceline and got a great package deal. Took a cab for about $25 from the airport. Arrived at the HoJo about 10a.m., check in is at 3p.m.. They let us check in early, even asked us what floor we wanted. We took 5th floor as we wanted a good view of the ocean. They upgraded us to a Junior Suite just because we asked. Room was great. Two beds, large bathroom with shower, large TV, sitting area with table/chairs, couch, refrigerator, coffee maker, sink, and stovetop. Large balcony overlooking the ocean, street, and Malecon. Our room didn't have a micro, but we asked and they brought one up within a half hour. You need to put a small deposit down on the remote control for the TV and for the safety deposit box . Safety deposit box is at the front desk, but there is always someone there to help so no problem. We brought our own coffee ( they only supply 1 packet), and own breakfast so every morning we'd sit on the balcony and drink coffee, eat breakfast, and look out at the ocean. Rooms very clean, maids prompts every day. Again, no problems. Some websites state that there is free breakfast at this hotel, this is not true. They do serve breakfast for a fee. There is a pool, but we never used it. There is a bar with pool tables, TV's, etc, but we never went there. Bar was fairly quiet except for some mexican men at happy hour. Showers were always hot. We really liked the location too. Mornings we would walk the Malecon, or the beach below the Malecon which was great. If you walk about a mile down the beach , there are some nice restaurants right on the beach. We walked the malecon all the way down to the water tax to Stone Island (about 3-4 miles, then pay only 20 peso's, equivalent of about $1.60 , for a round trip water taxi to Stone Island). Also walked to the Catedral in El Centro on sunday. HoJO is also very close to the hotel zone as well, about a 2 block walk. Easy to take taxi's and Pulmonia's as well, but we usually walked which was great. Overall this was a fabulous trip. HoJo treated us really well and we had no problems. Prices are still very low in Mazatlan, the food is great, and the nightlife is great- live music everywhere at night. Bring earplugs as the street noise below can be loud when you sleep (especially on weekends).

Date of stay: February 2010
  • Trip type: Travelled with friends
    • Value
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1  Thank DianeMn
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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