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Williz
Calgary, Canada

A pleasant surprise

5.0 of 5 bubblesReviewed 3 Dec 2024via mobile
We spent a week at the hotel and it was a pleasant surprise. All of the rooms have an ocean view. We were given a room close to the beach and we could hear the waves at all times. The room was clean and comfortable. The staff are kind and eager to serve, especially Enrique in the dining room.

Our room rate, which was very reasonable, also came with a daily breakfast buffet - this was a pleasant surprise. The buffet was first class with a large variety of dishes.

The pool area has lots of seats and lounge chairs. The beach access is right off the patio.

It was just an all around pleasant experience for us and I can strongly recommend the hotel.
Date of stay: December 2024
Room Tip: Enjoy the breakfast. The buses run along the main drag and are easy to use. Ask for a room closer...
Trip type: Travelled as a couple
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Reviewed 8 July 2024

The service was amazing. Jose luis it’s an incredible waiter. The food was so good. Can wait to go back and spend the day at the pool again. Great place to stay. Would recommend always. It was a really busy day but it didn’t felt crowded. Great day, great service.

Date of stay: July 2024
Trip type: Travelled with friends
Thank 416abigailv
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gabriela Alvarado, Director General at Park Inn by Radisson Mazatlan, responded to this reviewResponded 14 July 2024

Thank you very much for your kind comments! definitely, Jose Luis is a rock star and we appreciate a lot the time that you took to share your experience!

We hope to see you soon here!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 July 2024

Server Jose Luis at the pool bar and restaurant gave me fantastic service from beginning to end! He was very friendly and had great service. Always smiling. He made sure I was happy and comfortable and is very kind. Thank you for such fantastic service. You made my stay fun! Thank you for going over and beyond with your hospitality. Thanks for teaching my Spanish! Thank you for moving the umbrella to cover the sun. Muchas gracias! Jose Luis is awesome! Thank you!

Date of stay: July 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank pooja g
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 June 2024

Restaurant (menu assortment) and service were exceptional! Waite staff (Daniel, Iris, Daniel and Esmeralda) were “on top of their game! Atmosphere was clean, comfortable and inviting. If I ever return to this hotel in Mazatlan, MX 🇲🇽 I’ll be dining in once again!

Room tip: Make this your lodging stop!
Date of stay: June 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Road44394538039
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 May 2024

We had a lovely meal by the pool, wonderful spot with a pretty decent menu. For vegans they have a salad the usual guacamole (sin queso), and papas. Jose Luis was friendly and helpful and he went over and above. He made sure we didn’t lack for anything - drinks, totopos, picked jalepenos, or laughs! We’ll be back!

Date of stay: May 2024
Trip type: Travelled as a couple
Thank Vero B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 April 2024

A quiet and beautiful place to have breakfast, with and ocean view but slso indoor place.
Mostly mexican food but also yogurth and fruit. Excellent coffee.
Excellent service from Daniel, Victor, and Iris, very atentive.
I will return soon

Date of stay: April 2024
Trip type: Travelled with family
Thank Thalia R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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