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Erika B

Wish I could give 0 stars

1.0 of 5 bubblesReviewed 1 May 2021
I paid $105 US dollars for a room right above the parking garage with a 4 x 5 window with slats outside so it feels like you’re in a jail. The room itself is 8 feet wide by 20 ft including the bathroom so I really feel like I’m in a jail cell. The furnishings are bare and there is no refrigerator in the room. The drain in the bathroom sink is SLOW. I can barely wash my hands without it filling to the top. This is the UGLIEST room I have ever stayed in in all my life! I’m here for a 2 night stopover during a long drive. If I wasn’t so tired, I’d just leave tomorrow ASAP!
Date of stay: April 2021
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
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Reviewed 19 March 2020

Date of stay: March 2020
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Park Inn
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 February 2020

The person in front of us took forever to check in but ours was fast and simple. We had a great room that had a partial ocean view. The beds were comfortable and the pillows were to my liking! The room was clean and everything functioned well. Everything had a sleek feel to it. The location was nice. A good pool area and beach spot but removed from the insistent beach vendors. The only shortcomings were the long, claustrophobic hallways and the lack of a refrigerator in our room.

Room tip: Ask for a partial ocean view
Date of stay: February 2020
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    • Service
1  Thank Tiki L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 February 2020

Date of stay: February 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Park Inn
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gabriela A, Gerente at Park Inn by Radisson Mazatlan, responded to this reviewResponded 15 February 2020

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Reviewed 25 January 2020 via mobile

In what country is this a 4.5 star shower? (See photo) People have been murdered in cleaner showers than this. Also, bring some pesos for coffee—tight times at the Radisson, room coffee is only complimentary on the first night of your stay. C’mon man. Just charge me $1 extra a night for the room and make the coffee free.

Only redeeming quality was that the room lights only work when your key-card is inserted in a slot beside the door, ensuring guests don’t waste hydro by leaving lights on while they’re not in. Very green, forward thinking idea. Maybe use some of that extra money you’re saving and hire someone to clean the shower or buy coffee.

Date of stay: January 2020
2  Thank Jack_Reacher2
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 January 2020

Clean, great food, and super friendly staff. Shout out to the waiters, especially Carlos, Alan and Jesús who make sure you have a great time during the morning buffet. The servers in the pool area are very nice as well. There were a couple problems with the WiFi and a bathroom light, but they were quickly fixed after we told the managers.

Date of stay: December 2019
Trip type: Travelled with family
2  Thank nataliacg2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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