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Luai W
Bodolz, Germany

No hot water, agressive Receptionist, very minimalistic for a 4 star Hotel

2.0 of 5 bubblesReviewed 4 Sept 2019
They have everything what is needed to get the 4 stars, but all in a budget way. All equipement is minimalistic.

Hot water is not available, after asking at the reception we have been answered in a not nice and agressive way. We insisted to see another room and at the whole hotel we where told that there is no hot water. A real bummer for a 4 star Hotel!

The breakfast buffet is really good with fresh juices, but besides that i cannot recommend to pay the high prices of this place for this poor performance.

Also the rooms are ok, beds are new and good, but very small and as all the hotel minimalistic.
Date of stay: September 2019
1.0 of 5 bubblesValue
2.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
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The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 3 July 2019

I liked my room, the access to the beach and the staff was very nice and polite. I did not like the food, I had room service and the coffee was cold, I did not get sugar or cream. The hotel is located in a new area in Mazatlan and it was too far from stores and restaurants.

Room tip: I loved my room on the 6th floor
Date of stay: June 2019
  • Trip type: Travelled solo
    • Value
    • Rooms
    • Service
1  Thank merygniazdowsky
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gabriela A, Gerente at Park Inn by Radisson Mazatlan, responded to this reviewResponded 8 September 2019

Dear Guest:

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us! We count ourselves lucky for guests like you. We look forward to seeing again in the future! Thank you again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 June 2019

Date of stay: June 2019
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Park Inn
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 June 2019

Date of stay: May 2019
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Park Inn
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 April 2019

A beautiful small beach front hotel. We were pleasantly surprised after seeing a few negative reviews. Be sure to book the ocean front studio. It’s a large space with a large balcony where you can relax and watch the sunset. A great value!

Date of stay: March 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Park Inn
8  Thank Experience189988
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 April 2019

Date of stay: March 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Park Inn
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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