We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Curious691181

Stay somewhere else

1.0 of 5 bubblesReviewed 27 Jan 2019
This hotel is clean and simple. The staff is nice and the food is good.other than the fact that it was cold and that I asked for sausage and got hotdogs. The pool was cold, the hot tub was dirty and the sea wall had no barrier and was dangerous. The location is horrible. I would pay more money to be in a better location.
Date of stay: January 2019
Trip type: Travelled with family
1.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with Park Inn
Problem with this review?
This review is the subjective opinion of an individual contributor and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gabriela M, Gerente at Park Inn by Radisson Mazatlan, responded to this review
Responded 28 Jan 2019
Dear Curious691181,

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.

Should you have any concerns during or after your stay, please reach out to any of our employees directly.

This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Nearby Hotels
  • Priceline
  • ZenHotels.com
    $374
  • travelup.com
3.4 km from Park Inn by Radisson Mazatlan
Free parking
Beachfront
  • Hotels.com
  • ZenHotels.com
    $175
  • travelup.com
4.7 km from Park Inn by Radisson Mazatlan
Free Wifi
Free parking
  • Hotels.com
  • ZenHotels.com
    $120
  • Priceline
2.3 km from Park Inn by Radisson Mazatlan
Free parking
Beachfront
  • Hotels.com
  • ZenHotels.com
    $116
  • Priceline
3.5 km from Park Inn by Radisson Mazatlan
Free Wifi
Free parking
  • Hotels.com
  • ZenHotels.com
    $129
  • Expedia.com
    $153
2.9 km from Park Inn by Radisson Mazatlan
Free Wifi
Free parking
  • Booking.com
  • ZenHotels.com
    $141
  • Hotels.com
5.5 km from Park Inn by Radisson Mazatlan
Free Wifi
Free parking
  • Booking.com
  • ZenHotels.com
    $134
  • Algotels
3.7 km from Park Inn by Radisson Mazatlan
Free parking
Pool
  • Expedia.com
    $859
  • Official Site
  • Booking.com
25.0 km from Park Inn by Radisson Mazatlan
Free Wifi
Free parking
  • Hotels.com
  • ZenHotels.com
    $123
  • Algotels
5.1 km from Park Inn by Radisson Mazatlan
Free Wifi
Free parking
Fachada general.
  • Booking.com
  • Expedia.com
    $91
  • Priceline
5.7 km from Park Inn by Radisson Mazatlan
Free Wifi
Free parking
View more hotels in Mazatlan
Reviews (1,047)
Filter reviews
1,047 results
Traveller rating
892
96
22
15
22
Traveller type
Time of year
LanguageAll languages
Traveller rating
892
96
22
15
22
Show reviews that mention
All reviews ocean front excellent location jose luis balcony amenities
Selected filters
Filter
Updating list...
69 - 74 of 1,047 reviews
Reviewed 17 January 2019

The Park Inn was a wonderful pleasant stay. The hotel was opened last November so it is new and fresh with very comfortable a mattress and pillows, and easy to connect to wifi. The English speaking front end staff and most of the waiters were courteous and friendly. The ocean front location is easily found using HWY 503 off of the Toll HWY 15D. When in Mazataln stay at The Park Inn.

Date of stay: January 2019
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank hattyokanagan
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gabriela M, Gerente at Park Inn by Radisson Mazatlan, responded to this reviewResponded 21 January 2019

Dear guest!

We are pleased to see that you enjoyed your time at the hotel.

On behalf of our entire staff at Park Inn by Radisson Mazatlan we thank you for your business and we hope to see you again when your travels bring you back to the area!

Sincerely,

Gabriela Alvarado

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 January 2019

Date of stay: January 2019
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Park Inn
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gabriela M, Gerente at Park Inn by Radisson Mazatlan, responded to this reviewResponded 21 January 2019

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 9 January 2019

We found this a enjoyable stay. The hotel was newish, comfortable bed, reliable wifi. We found the staff attentive and friendly, with speaking English staff available (we don’t speak Spanish). Was good value for money as was on beach with good pool. The Restraunt not ok for quick supper after driving. The brunch in am was really good and at a reasonable price, loved made to order eggs and. The fresh fruit.Only negative was parking ramps not suitable for my full size pickup as were to tight, so had to park on street in front of hotel. Was fairly easy to get to and from freeway.We would stay there again

Date of stay: January 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Park Inn
Thank Pickledball
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gabriela M, Gerente at Park Inn by Radisson Mazatlan, responded to this reviewResponded 16 January 2019

Dear Guest!

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay!

See you soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 January 2019

We loved our stay at the Park Inn. The rooms were very clean and and shower hot and the beds very comfortable. The staff was very friendly and went out of their way to address all of our needs.We loved staying there and hope to return soon.

Date of stay: December 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Park Inn
2  Thank Relax20594188709
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gabriela M, Gerente at Park Inn by Radisson Mazatlan, responded to this reviewResponded 9 January 2019

Dear Guest!

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay!

See you soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 December 2018

Date of stay: December 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Park Inn
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gabriela M, Manager at Park Inn by Radisson Mazatlan, responded to this reviewResponded 29 December 2018

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
View more reviews