Beautiful view from our hotel room. Room was very clean and comfortable. They said it was a suite but that just meant two double beds in a large room. The first room they took us to had water all over the floor. They quickly took us to another room. There was no hot water in the shower. When we called down they said there was no one to fix it. Cold shower that night. The next day there was still no hot water. I asked the manager if they would reduce our rate. They would not. They said we could have a discount on a future stay. We told them we would not be back in Mazatlan as we were there only one night before meeting a cruise ship. They refused to do anything for the inconvenience.