I stayed at Royal Villas in April 2024, for a few nights before, during, and after the eclipse. Due to the big event, they were completely booked; therefore I was very impressed that they still maintained a high level of service. From check-in to housekeeping to dining to pool staff, everyone was very responsive and did a fantastic job making us feel comfortable and very welcome. Nice ocean-front pool deck with lounge chairs to relax in and enjoy the beach.

We booked for a Beautiful Ocean Front View. Our first room on the second floor did not have that. Also the bathroom only had one lightbulb, no lights over the bed, in other words, if you wanted to see where you were going , you had to turn the main lights on. The safe was broken, hood fan over the hot plate did not work, nor the light in it. Drapes and doors to patio could not be opened without a struggle. Ended up draping the drapes over chair backs. Had to walk the length of the long shared patio to get to the railing at the end to see the beach and ocean. The lounge chairs and patio had bird droppings on them, and no one was ever cleaning it up. Remotes did not work and no WiFi. We did not unpack as we were not staying. We consulted with the front desk and they gave us a room on the seventh floor the following day. We moved ourselves as the bellhop never showed up as arranged! Second room, the view was much better and lights in the bathroom and over the bed, safe worked, amazing. The woodwork was not redone as it was in our first room, so cupboards, doors etc were old and hard to open. The showers could all do with anti slip floors or shower mats. Personally I found them and the floors rather slippery. Used a hand towel in the shower to stand on to keep from sliding around. Our maid was good except, it would be nice if the deck furniture was cleaned, the bird feathers and bird droppings cleaned up daily. All the shaving mirror's were covered in rust and the kitchen utensils, dishes, glasses, Ice Bucket etc and appliances could use updates. Why only one small bottle of water in each room? Pool was lovely, nice staff, most did not understand english and were not very speedy with the service as there likely were not enough of them to service the beach, pool and lounge areas. Usually three for all. Jimmy and the other towel guys were very nice. The top hinge of the bathroom door was pulled right out of the jamb, the toilet ran water non stop and diddn't flush on numerous occassions, the kitchen cabinet doors were loose on their hinges, the clock radio did not work at all. The wifi only worked occassionly. The smart Tv is brand new. But what good is a smart Tv in a hotel room, especially when there is no or poor wifi? No wifi at the pool area. No wifi in the lobby area. This is an older hotel and was probably considery a luxury hotel in its day. Not so now. Its adequate, just not worth the price. It is in an excellent location. Close to everything, and that is good! We complained about the deficencies on several occassions. Got the excuse that this was the first they heard about it. They always said they would fix what we complained about, but never did. We just excepted it and said "Oh well" and proceded to have a good time!

What was shown online is not what we arrived at. The resort was in disrepair. We had electrical problems, phone problems, internet problems, and cable problems. While there were a few exceptions, the service was generally poor. The pool area and beach area were meh at best.