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BK Mishra

Pratap palace feedback

3.0 of 5 bubblesReviewed 6 Jul 2022
We observed deterioration in services as compared to our previous experiences. The staff need to focus on customer satisfaction, more important they need to be courteous. Bathroom fittings are in pitiable condition. No hot water available during this season, onehas to request people who provide same as per their own whims. Towel and bed sheets r to be improved and torn ones need to be replaced. Toilet accessories to be proovided immediately guests check in and guest shud not keep on requesting for same. Generator need to be operated to ensure AC running in this season.
Date of stay: July 2022
Trip type: Travelled with family
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      Reviewed 29 October 2019

      Pros:

      #Cab service available from hotel, though a bit costly.

      #In house Restaurant haveli is quite good

      #Booking process is quite easy - over phone is also available

      #Emergency power is available - a very much requirement considering the time of power cut considered

      Cons:

      #Staff need to be courteous

      #Rooms are cramped

      #Complimentary breakfast or any meal or mineral water is not at all available - everything comes for a cost

      #Room service can be quite better

      #Food is a problem during national holidays like diwali, holi.

      Room tip: 1600 and 1800 rooms are all the same except that 1st one has 2 twin beds and 2nd one has 1 double bed
      Date of stay: October 2019
      • Trip type: Travelled on business
        • Value
        • Rooms
        • Service
      Thank Siddhpaul
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 18 September 2019

      This hotel provides a option to travelers who have to visit MCF- Lalganj, this is budget hotel, there is power back up available in hotel, but so frequent power beak down may impact your comfort.
      Rooms are OK. But towel quality and soap quality is extremely poor.
      Restaurant experience is excellent, food quality, quantity is really value for money.

      Room tip: some of the rooms have no window, you may avoid those rooms, check in by first visiting the room, normally this hotel is fully booked
      Date of stay: August 2019
      • Trip type: Travelled on business
        • Rooms
        • Cleanliness
        • Service
      Thank H K A
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.