When we first entered the room, a standart room for 2 persons is as small as it can be. Since we don’t stay in the hotel for so long it wasn’t a problem. But when we saw a lot of bodyhair on the bedsheets, that is a problem :) the staff at the reception desk is very helpful though, they quickly changed our room and upgraded it with a more spacious and luxurious one that has a kitchen. The problem was solved.
When the night came, the first thing I noticed was that the air conditioner was not working well. The problem was not with our room, the whole hotel’s air conditioning system was terrible which doesn’t do much cooling. If you are a person that can’t taks the heat, or have trouble sleeping in hot weather, you shouldn’t stay in this hotel.
The beds were comfy I should add.

My girlfriend and I stumbled upon this at the last second. As a Ritz enthusiast I can place it in the same column of quality, attention to detail and staff service. We loved our suite and our two night stay! It is tucked in the heart of Old Augsburg and a few blocks from the Centrum. Short walks lead to long walks and we soaked up the city. The front desk staff were very attentive and courteous. They each seemed to speak multiple languages and were meticulously manicured and polite. Our suite was lavish. It was elegant and still modern. Big bathtub and bathroom was an extra surprise. The restaurant.....I own fine dining restaurants and I am not easily impressed. The short of it.....their restaurant is phenomenal. The dinner was unique and complex and the atmosphere was that of royalty. We closed our stay with a Sunday brunch buffet which I still have no words for. I will be returning in June & July 2018.