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Reviewed 19 July 2018

This hotel is gorgeous. But the food is really expensive. And don't go without a credit card because everything has to be charged to your room bill. The Casino was a lot of fun. We had our ups and downs. While on the beach, my husband saw a wild turtle and sting ray.

  • Stayed: July 2018, travelled with family
    • Location
    • Cleanliness
    • Service
2  Thank Mindi M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHBM-Management, Manager at Grand Hyatt Baha Mar, responded to this reviewResponded 29 July 2018

Dear Mindi,

We appreciate your positive comments and your advise for other travelers. We are thrilled to hear you enjoyed your stay. We look forward to the opportunity of welcoming you again!

Warm regards,
Grand Hyatt Baha Mar Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 July 2018

When you like to pay overprices and receiving something like a normal fastfood service - this is the place to visit.
The place is out of reach so you need to calculate with min USD 40-50 to get to the Town. ..

  • Stayed: July 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with Hyatt Hotels
1  Thank khY5544XM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 July 2018

This resort was amazing! The pools, restaurants, atmosphere were all fabulous. This is our second trip to this resort and I don't think I would stay anywhere else. It is the type of place where you just relax and take it all in. You can do some adventurous things as well, but we opted to just lay low.

  • Stayed: July 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with Hyatt Hotels
Thank donnabarber0419
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHBM-Management, Manager at Grand Hyatt Baha Mar, responded to this reviewResponded 29 July 2018

Good afternoon,

Thank you for your 5 stars review.We are truly happy to hear you had enjoyed your time with us. We welcoming you to relax again in our little piece of paradise. We look forward to the opportunity to see you again in the near future.

Warm regards,
Grand Hyatt Baha Mar Management Team

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Reviewed 19 July 2018

My stay and experience was excellent. Ashley at the Front Desk took great care of me. I didn't have any reservations. Ms Damara Sands was also excellent. The food was awesome at Swimming Pigs. Gabrielle our server was great.

  • Stayed: July 2018, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank sherilyncooper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHBM-Management, Manager at Grand Hyatt Baha Mar, responded to this reviewResponded 29 July 2018

Good afternoon,

Thank you for your comment and for choosing Grand Hyatt Baha Mar. We are happy that you have enjoyed your stay with us and we look forward to welcoming you again as a guest at our resort.

Warm regards,
Grand Hyatt Baha Mar Management Team

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Reviewed 18 July 2018

The hotel is stunning! Every little detail was thought out to perfection. We stayed in the East Tower.

Pros
- beautiful and immaculate property
- our room was serviced everyday unlike other reviews
- beach is crystal clear
- There were ample chairs on the beach for the guests and if you do not find one to your liking, the hotel staff can help you set up chairs and an umbrella.
- The hotel staff was extremely courteous unlike other reviews I have read. I commend all the Baha Mar employees for doing a great job at making their guests feel pampered.
- We walked everywhere on the resort and each day there was always a new section we discovered that was beautifully thought out.
- We tried many restaurants on the property and loved them all but be aware that this is the Bahamas and food is expensive; Katsuya (excellent but pricey, miso blackened cod, crab rolls, and fried rice with tuna were amazing), Cleo (mixture of Greek and Lebanese, lamb shawarma, Greek salad, and the mousaka were super),
Fi'lia (Elvis made us a table-side Caesar salad which was very tasty yet pricey), Swimming Pig (service was slow but I think maybe the staff is more junior, pub style food), 3 Tides (long wait for table even with reservation but food is worth it) and the food trucks on the beach; Flame to Smoke (not my favourite), Da Poke bowl (good healthy option), the Sandy Dog (11$ for a hot dog and chips is too expensive). Reserve your restaurants in advance on Opentable to make sure you have a spot.
- Yes, the restaurants are expensive but there are options. We took the hotel Mercedes van that brings you to Sandals and we walked across the street to buy Subway sandwiches for lunch and alcohol at the liquor store. We asked the hotel for an extra fridge to store our purchases. You can also take the number 10 or 12 jitney bus into downtown Nassau (1.25 per person exact change) to pick up some food. The bus stop is very close to the property. We also went to Social House Sushi near Sandals which was very good.

Cons :
- 15% gratuity is included at all restaurants which I did not like because we are tippers. We felt uncomfortable with this so we would tip our waiters/waitresses a little something since they gave us great service. So more money....
- ask for house water at the restaurants if you do not want to pay 12$ for a bottle of water. This price is ridiculous.
- There is not much to do at night for kids. My kids are 12-15 and it would be nice to have some nightly entertainment for them. I was told by the staff that Baha Mar will be building a water park and a bowling alley, etc. It worked out ok for us because our restaurant reservations were at 8 p.m. and then we would walk around the resort, watch the fountain show, or listen to the jazz singer.

Room Tip: If you are in the East Tower, you do not have to go down to the main floor to get to the beach. Take the exit on the 7th floor.
  • Stayed: July 2018, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
4  Thank like2travel2525
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHBM-Management, Manager at Grand Hyatt Baha Mar, responded to this reviewResponded 29 July 2018

Good afternoon,

Thank you for sharing your recent experience at Grand Hyatt Baha Mar. We sincerely appreciate all your positive feedback and your positive comments regarding the resort and our staff. It was truly a pleasure having you as our guest and we look forward to the opportunity of welcoming you back.

Warm regards,
Grand Hyatt Baha Mar Management Team

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