Come here pretty much every year. I love the place. My check in always goes well, I always get into my room before the posted check in time off 3:00.
The bars. I like the drinks in general. My wife drinks fruity drinks but doesn't like them too strong. I always ask bartender to make them weak and they make them perfect for my wife. I personally just drink Kalik beer non stop. If you want good service from a bartender I can solve all your problems....TIP them. I hate people who don't tip, the worst part is the non tippers are always the demanding and difficult people. I tip the bartenders well and get my drinks first. Great bartenders. Great service.
The food. Honestly I like the buffet for breakfast and dinner. The hibachi is good and cilantro is good. Aqua the Italian restaurant is not good. Skip it. I wish they would get rid of aqua and do a Bahama restaurant with conch fritters and snapper with rice and serve switch. I shouldn't have to ride down to the fish fry to buy this food. They could have it here.
The pools are all great. One pool is currently closed due to construction on that side of hotel. Beach is fantastic. Plenty of chairs. The little anchored floating platforms was a good addition.More