From the moment entering the hotel we were impressed with the level of service. Cameron at the desk was very kind and welcoming. We also encountered great service at the Cricketer's Bar from Kerry and John the manager. I would also like to mention Kafi (I think I spelled her name correctly) from the spa. She was so friendly and was always walking around the pool saying hello to guests and asking how their stay was going.
The food at the hotel was ok, honestly the restaurant I was most impressed with was Soy. The sushi quality was great, and the whole staff there was awesome.
The hotel is definitely showing it's age..the bathroom in our room in the main building was due for an overhaul. The bedside lamp was broken (the knob was missing to turn it on), and the tv in the room was very low quality...it was NBA finals so of course my husband was trying to catch some of the games. : P
I think that the hotel is due for some remodeling but overall we were very happy with our stay and will continue to visit Sandals!More
- Free Wifi
- Free Parking