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Reviews (7,125)
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2,400
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525
392
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171 - 176 of 7,125 reviews
Reviewed 3 May 2018

As usual AMresorts/Sunscape Splash did not disappoint. Upon arrival until our departure, in celebrating my wife’s birthday, the staff treated us like family. Enough can’t be said about how they welcome and greet you daily. The fact that they were aware of our celebration was made clear with not only complimentary libations, but also with banners on the door saying not only Happy Birthday, but also acknowledging we were returning visitors.

A special thanks to UVC representative Nicolain Mendez who made sure we had all available information and daily checked in to insure we were okay.
Thanks also to the staff at the spa, which we enjoyed twice during our stay. In particular Marshell,Tamar and Sasha Gray.

Last but not least, thanks to bellman Archibald who insured we were escorted properly upon arrival and departure.

Stayed: April 2018, travelled as a couple
1  Thank Jimmie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shaudae B, Econcierge at Sunscape Splash Montego Bay, responded to this reviewResponded 11 May 2018

Dear Jimmie,

On behalf of the Sunscape staff especially those that you mentioned, thank you for this beautiful review and for choosing our resort for another well deserved vacation. We find it a pleasure to share in your special moments and is pleased that fond memories were created.

We do look forward to welcoming you once again.

Have a sunsational day.

Regards,
Jerrine B

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 May 2018

Pros:
Overall this is a place I would definitely recommend. If going please visit Alva at the swim up bar-Mr Alva and some of the young men that work with him are fantastic (and not just because the serve alcohol-great personalities there over all) Mr Service is over by the onsite snorkeling, He offers catamaran lessons as well as boat rides etc-pretty funny guy. If your eating at the buffet, look for Ms Shelley. She is a sweetheart of a woman. And Mr Tishane!!!! Onsite Dancing machine. That guy has LOTS of energy LOVED HIM!! Happy all the time. Front desk ALL THE GIRLS UP THERE ARE GREAT! Make sure that you visit the stand over on the far side of the cove for some jerked chicken (better than Barefoot Grill-guy is a lot nicer too)
Cons: If you plan on leaving the resort for any excursions and stop over at Margaritaville, or anywhere for that matter be prepared to be asked a million times if you would like some Brownies (hahaha). Besides the men I may have named in this review, if you are going as a single woman, mentally prepare for the men because they are a little aggressive both at the resort and off site and can sometimes be borderline inappropriate with conversation unless you steer them back in the right direction. That I would say would be the ultimate deal breaker for some.

Stayed: April 2018
2  Thank wdyluna1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shaudae B, Econcierge at Sunscape Splash Montego Bay, responded to this reviewResponded 11 May 2018

Good Day,

Thank you for taking the time to write your review on your stay at our resort. It is such a pleasure to hear of the great time you had and the great personalities you encountered. Our staff ensures that your vacation is fun and memorable, while providing you with great service. They will read of the great time you had and eagerly await your next visit.

Have a sunsational day.

Regards,
Jerrine B

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 May 2018 via mobile

We had a very relaxing time. The Kids loved the resort lots of activities and kids club that kept them occupied from sunup to Sundown. Great selection of food in the restaurants. Would coming again with children. But not without.

Stayed: April 2018, travelled with family
2  Thank Tasha k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shaudae B, Econcierge at Sunscape Splash Montego Bay, responded to this reviewResponded 2 May 2018

Dear Tasha,

On behalf of the Sunscape Family, I want to thank you for choosing our resort for your family vacation and for writing this lovely review. We are thrilled to hear of the fun and relaxing time you all had. We are eagerly awaiting your next visit.

Have a sunsational day.

Regards,
Jerrine B

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 April 2018 via mobile

The sunscape splash, is a lovely resort, buffet, bar and restaurants staff all very pleasant, fun and accommodating. Food in buffet is the same every day which is a shame but Ala cart restaurants are very good. We stayed in a promo room which was cleaned with fresh towels every day. Adults Pool bar can get very busy. We took 3 excursions with tui rep, all tour guide's great fun and very considerate as I have limited mobility. Great Holiday, would definitely go back to Jamaica.

Stayed: April 2018, travelled as a couple
1  Thank Burnie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shaudae B, Econcierge at Sunscape Splash Montego Bay, responded to this reviewResponded 2 May 2018

Dear Burnie,

It was a pleasure to have you with us and we are delighted to have contributed to a wonderful vacation for you. Our staff will ensure that the service received is a friendly and pleasant one. Our apologies for any inconveniences and we will ensure your next visit is as memorable as before.

Looking forward to your next visit.

Regards,
Jerrine B

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 April 2018

It is an older resort with outdated buildings/rooms and so-so food, good for people on the budget, young people looking to party, and for families with children.
Positive: location right on the beach with most rooms either bay or beach view and short walk to the beach - beach is nice but required water shoes to get into water because of small pebbles and many spikey sea urchins on the bottom, lots of activities and programs for kids of all ages, including water park right on premises.
Negative: "Spring break" atmosphere with loud music all day and shouts/door banging in the middle of the night every night from rowdy drunk guests.
There is also Sunscape Cove - a sister hotel right next door which shares beach access, pools and children activities / water park with Sunscape Splash but provides more upscale and quiet rooms and overall environment (it is also more expensive).

  • Stayed: April 2018, travelled as a couple
    • Value
    • Rooms
    • Service
Thank AnnaNorthbrook_IL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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