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“Absolutely terrible customer service”
Review of Butch's Chophouse

Butch's Chophouse
Ranked #1 of 85 Restaurants in St. George's
Price range: $83 - $125
Cuisines: Caribbean, Steakhouse, Contemporary, International, Grill
Dining options: Reservations
Restaurant details
Dining options: Reservations
Reviewed 12 September 2023

So me and wife checked website numerous times before our trip for dress code at butchs.....it was resort casual....we ate there our 2nd night,everything was great numerous nen in nice dress shorts and polos or button ups....we had reservations there on our 4th night also, when we arrived we were asked to step outside with another younger couple in front of usand we were informed that they changed their dress code and implemented it the evening before...after having the head of their restaurant service come and talk to us he was informing us that we had to have pants if we wanted to eat in restaurant.....after a lengthy discussion telling him this was unacceptable he let us dine.me and wife made sure that the younger couple were able to dine as well.then another couple came in and same as us after a lengthy conversation they were finally allowed to sit and dine....shame on you sandals this makes dining experience horrible....me and my wife dine at many fine restaurants with nice polo shorts and button ups.we can understand if posted on website, but you cant make changes day before when people are already there and have not brought pants and try to turn them away, absolutely terrible customer service.....food was very good but evening ruined...

Date of visit: September 2023
    • Value
    • Atmosphere
    • Service
    • Food
1  Thank asZ6646GM
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (175)
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3 - 7 of 175 reviews

Reviewed 3 May 2023 via mobile

So far our favorite Butch’s of the 4 different Sandals we’ve been to! Ribeye is amazing as was the Filet and the lobster tails are so so good! Lobster Mac and cheese was full of lobster and big enough for 3 to share! Beautiful and so so good. Carrot cake and dark chocolate dessert are to die for!

Date of visit: April 2023
1  Thank 465ChristineD465
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 March 2023

we love the filet mignon at Butch's ,I choose medium rare my husband charred on both side and rare he was in heaven each time we went

Date of visit: February 2023
Thank KeaG_13
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 March 2023

Only got to Butch's once but that is all I needed , outstanding food. Ate too much but is was out of this world. i would go for the T-bone with the lobster tail. Steak was cooked perfect....highly recommend this place

Date of visit: March 2023
Thank B7197JKald
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 February 2023

Really enjoyed the ribeye and filet here. Both were cooked a perfect medium rare. The creamed spinach might have been one of the best things I have ever tasted.

Date of visit: February 2023
Thank JCinNC1968
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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