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“Horrible customer service.”
Review of Sugar & Spice Shop

Sugar & Spice Shop
Price range: $1 - $9
Description: This is the retail cafe of the Sugar & Spice Ice Cream brand. Here you can find all different flavours of Sugar & Spice Ice Cream as well as Sugar & Spice Coffee. Try one of our Waffle Cones, Sundaes, Milkshakes, Affogattos, Frappucinos, Espressos, Lattes, Cappuccinos and many more items. Located at the Spiceland Mall in Gran Anse.
Restaurant details
Description: This is the retail cafe of the Sugar & Spice Ice Cream brand. Here you can find all different flavours of Sugar & Spice Ice Cream as well as Sugar & Spice Coffee. Try one of our Waffle Cones, Sundaes, Milkshakes, Affogattos, Frappucinos, Espressos, Lattes, Cappuccinos and many more items. Located at the Spiceland Mall in Gran Anse.
Reviewed 28 July 2023

The service was terrible. The women behind the counter at the Spiceland mall were just awful. If you are not a people person do not do customer service jobs period. I am on vacation and will never go back

Date of visit: July 2023
    • Value
    • Atmosphere
    • Service
    • Food
Thank Deslyn M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (49)
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3 - 7 of 49 reviews

Reviewed 6 October 2022

Had some excellent tasting pizzas and vanilla ice cream. Nice locations with many varieties of ice creams. Prices are very affordable. Staff, are very friendly and service oriented which augurs well for repeat business

Date of visit: September 2022
    • Value
    • Service
    • Food
Thank Kammie H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 September 2022 via mobile

It was absolutely roasting and I'd heard so many good things about this place..so went on a Sunday at midday and it was shut I literally wanted to cry...then for some reason I went back and it was open...(opens at the spice mall at 1pm). They let you try the flavours I could have easily had all of them but had the nutmeg and grenadian chocolate..the biggest scoops I've seen in outside parlours (similar to what I serve at home) excellent ice and only 13EC Dollars for two scoops. I was in heaven.

Date of visit: September 2022
4  Thank saintlysinner
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 February 2020

After a delicious lunch at KFC, we walked nearby to the Spiceland Mall for a few items from the well stocked IGA. We noticed this snack shop passing the food court and decided to peek in, finding the 16+ ice cream flavors in the freezer case. I chose a scoop and my wife had a wafer cone for 12 EC ($4.45 US). They were generous helpings and a delicious treat in the hot midday.

Date of visit: February 2020
    • Value
    • Service
    • Food
1  Thank Gene R J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 January 2020 via mobile

OK, so we were late in the day, so not much selection, but the pastries we bought were small, overpriced, and generally not very nice.
Ice cream looked good, and plenty of people queuing up for it, but pastries? Don’t bother! They are (slightly) better in the IGA.

Date of visit: January 2020
Thank ChrisBarnett
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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