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“An incredible Villa with an incredible staff in...”
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Excellent
7 reviews
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Overview
Villa -
4 Bedrooms, 5 Bathrooms, Sleeps 10
Punta Cana, La Altagracia Province, Dominican Republic

Reviews from our community

Excellent - based on 7 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
cathywitk...
Cohasset, Massachusetts
1 review
“An incredible Villa with an incredible staff in an incredible location!!!”
Reviewed 29 March 2018 for a stay in March 2018

We had an incredible vacation in Punta Cana with our 3 children! The Villa was spacious, beautiful and comfortable. Our kids loved the pool and the beach was a 5-10 minute golf cart ride away and there were several beaches to choose from. We rented 2 golf carts so our teenagers could come and go as they pleased and it was well worth it. The Villa staff went above and beyond to make our stay relaxing and seamless. We ate several meals in the Villa that were prepared by Yudi and they were delicious! We went fishing one day and caught several Mahi Mahi which we brought back and Yudi prepared them "dominican style" and it was the best fish we have ever had. There are great restaurants in the area (very allergy friendly), all close by and golf cart accessible. Marc from Volalto, the Villa concierge, was beyond helpful with picking up what we needed at the store, making all dinner reservations, making suggestions for activities and arranging them and stopping by often to make sure we were all set and enjoying ourselves. Great trip, I recommend this Villa highly!

Marc Barrachina

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nu11679
New York City, New York
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Home Away From Home”
Reviewed 22 February 2018 for a stay in February 2018

This was our first time staying in a villa and I don't think I could ever travel any other way. We were a family of 6 and Tortuga Bay B10 exceeded our expectations in location, comfort and service. Martiza Cadenas, our hostess with Volalto, was amazing. Always available to us and extremely helpful. The staff, Lorenzo, Belkis and chef Judy were some of the nicest and professional people we have met. They became part of our family. Punta Cana is by far our favorite place - and we have been to almost every Caribbean island. Can't beat the weather, food, hospitality and price point! Can't wait to go back!

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
313lee201...
Detroit, Michigan
1 review
“Amazing!!! You will not be disappointed”
Reviewed 1 March 2017 for a stay in February 2017

I just returned from Punta Cana and this villa is absolutely amazing. If you think the pictures look amazing, wait until you see the Villa in person! Marc (villa concierge) and the staff took great care of us. I highly recommend the chef services as the food was fresh and delicious. The Villa is located about 10 minutes from the airport in a beautiful neighbor and the beach is only a short golf cart drive away. I would highly recommend this villa to anyone looking for a beautiful and relaxing stay in Punta Cana. It is great for groups or a family vacation. I definitely plan to visit again!!

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lucyQ9
Brussels, Belgium
Level 1 Contributor
3 reviews
“Amazing villa!”
Reviewed 8 April 2016 for a stay in April 2016

Do not hesitate at all to book this beautiful villa! We were a family of 10, and we all were so sad to leave Tortuga B9. The villa is huge, we all had plenty of space. The kids (14, 11, 7, and 4) loved the pool and hot tub! The location is perfect...10 minutes from the airport, right on the golf course, and a few minutes golf cart ride to the beach and many other places. Do visit the ecological park, my kids loved swimming in the lagoon.
We booked through Thomas, and he was great at answering any questions. We were treated with great care from the minute we arrived until the minute we left! We were picked up at the airport and were able to make a stop at the grocery. Upon arrival at the villa, Marc greeted us and helped with the groceries and luggage. We met the staff and they were the best part of the villa! We hired the cook, Yudelka, for most of our days but wished we would have every day! Every meal was delicious and much cheaper than eating at any of the restaurants around, and we didn't quite enjoy the restaurant food as much. They provide all the groceries and Marc (we had Jose as concierge a couple days too and he's great!) would even deliver anything we needed each day. Abby, the maid, was amazing! She wouldn't let us touch a dish or clean anything. We found no need for a car because all the transportation was provided if needed. Marc was great with telling us about any excursions and making reservations for us. It was truly a vacation for all of us! Can't wait to go back!

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bridget L
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Excellent Villa -- Great Family Vacation”
Reviewed 30 January 2016 for a stay in January 2016

VOLALTO GROUP was terrific every step of the way as we planned our family vacation to PC. We usually book hotel rooms but with small children wanted the flexibility of a Villa with full staff (cook, housekeeper and concierge). We booked 1 week and our Children loved the Villa and the pool and golf cart for trips to the beaches nearby. PC is absolutely beautiful. We will be returning and will be booking again with the VOLALTO GROUP. The Tortuga B9 Villa is in a perfect location. The area is well maintained and clean and secure. Anyone would feel absolutely at home in the beautiful surroundings. The Home had 4 big bedrooms and all closed with individual air conditioning units that could be adjusted. Our baby needed a less cold room. The staff was terrific and cooked very good meals for us most days and nights. We enjoyed dining by the pool outdoors. The WIFI did not work upstairs which was somewhat annoying -- for anyone very connected to their smart devices. There was 1 TV in the upstairs common area with very limited content in English. My kids were having a hard time with that and we were not able to see American Cable News Stations and missed a lot of news. Given we were on vacation but would have been nice to have the option to see some news. The Housekeeper kept the Villa very clean and washed our laundry when asked. That was a perk as we went home with luggage full of clean clothing! Nothing better after a vacation. The VOLALTO concierge - JOSE - was really wonderful. He provided texting and FaceTime options for our communication, responding very quickly and provide endless support in managing our stay. Groceries done for us and Jose communicated our meal plans in Spanish to the Villa Staff when we had issues translating our needs. Highly recommend this Villa and perfect for families. Great home, great location and perfect January Beach get-a-way. A big thumbs up to VOLALTO for making our trip so special and easy.

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Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The Pool and Patio
Liked least: Lack of TV in Master Suite - Lack of English Language TV News content
Travelling group: Young Children
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
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Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Adults2
Children0
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