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Reviewed 4 April 2021 via mobile

Perfect destination to end our week of excursions and activity. Pure rest and relaxation with a staff that tends to every want and need. Mix in a little fun with entertainers John and Daniel who through some competition our way. White sandy beaches and amazing pool to melt away any stress. Couldn’t recommend this place enough. Carlos and Edward were top notch in making sure nothing was overlooked during our stay.

Date of stay: April 2021
Trip type: Travelled with friends
2  Thank emilyd0106
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Online Reputation Coordinator Bav, Otro at Bahia Principe Luxury Ambar, responded to this reviewResponded 2 weeks ago

Dear Mrs. Emily,

Thank you for your recent review on TripAdvisor and for mentioning our good food, hardworking beach staff, beautiful beach, and very efficient trolley system.

We really hope to cater you once again in any of our Bahia Principe Hotels & Resorts in Dominican Republic

Regards!

Claritza Padua
Online Reputation
Grand Bahia Principe Luxury Ambar

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Reviewed 3 April 2021 via mobile

It was our first time in DR and were lucky “to land” at this resort.
It was very clean hotel with incredibly nice&friendly staff.
Special thank you to Marlene and Bianca (pool bar ladies) and “oh my chicken” Daniel! They delivered amazing experience during our 30+ days stay there.

Few areas for improvement: more bottled water .. that was missing (especially at the bar)... speed: things like check in/out&paperwork lasted a bit longer than it should.
Internet connection: issues with login/password, better just do it free of pass codes as BP main web site did not work properly with some of iOS devices (not critical, but sometimes it annoyed).

Q: Would I come back & recommend?
A: Yes

Date of stay: February 2021
Trip type: Travelled as a couple
3  Thank alexkA7946CD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Online Reputation Coordinator Bav, Otro at Bahia Principe Luxury Ambar, responded to this reviewResponded 2 weeks ago

Dear Mr. Alex,

We greatly appreciate that you have chosen one of our Resorts as your vacation destination. It is a pleasure to read that you enjoyed a great vacation in the Dominican Republic.

We hope to see you soon to experience the hospitality of our people, the quality of our services and facilities.

Regards!

Claritza Padua
Online Reputation
Grand Bahia Principe Luxury Ambar

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Reviewed 2 April 2021

We stayed from March 7-14, 2021. This is an amazing resort! There were areas that were closed due to COVID, but the parts that were open were exceptional. While most of the food was average, the food at Thali, the Indian restaurant, was probably the best meal I've ever had at a resort in the last 20 years. Incredible flavors, presentation, and style. My wife was skeptical since she is not familiar with Indian food but she was also blown away.

I'd read other reviews that stated if you don't speak Spanish you won't get good service. FALSE! While I can order from the bar in Spanish, I am very limited. But everywhere we went, staff politely worked with us. If a staff member couldn't answer our questions, they found someone who could. I will say that the English comprehension seemed higher in Mexico, but the staff was maybe even friendlier in the Dominican. We were told by a driver that the staff was friendly to us because we're American and we tip. Yes we do. And if you see the deplorable conditions in the rural parts of this country, you'll tip too.

The entertainment was limited due to COVID. The buffet was strange due to COVID. The staff gets all of the food for you while you walk down the buffet line. I definitely ate less than usual because I didn't want to attempt to point at something I wanted to try. But we still had plenty of food! The omelets were top-notch each morning.

We drank at the Sports Bar most nights. They had a great chicken sandwich and good wings and mozzarella sticks for snacks, but the best part of the Sports Bar was Perla! From the second night we were there, she knew our order when we walked in. We didn't even have to ask for the first round, it was just delivered. Her manager Carlos kept an eye on the place and made sure everyone was well taken care of. When the bar didn't have the liquor I was looking for one night, he made sure it did the next night - and brought a drink the minute he saw me. Such great service!

We spent most days poolside, reading our Kindles and soaking up the sun and alcohol. We had the pleasure of meeting Marlene, Bianca, and Desiree, three of the best waitstaff you could ask for. Again, they learned our drinks quickly and were always willing to fill our tumblers with more ice water.

We never splurge on a massage but decided this time that we would. THe price was very reasonable. If you decide to get a massage, try the couple's massage. You relax in a hot tub with champagne, then get a nice 45 minute or so massage. Suani and Olga worked our bodies well! And Gilda at reception made sure we had everything we needed and understood the process.

This is a beautiful country. The beaches are just gorgeous and the water was warm. We will be back to the Dominican. And when we go back it will likely be to Ambar.

Date of stay: March 2021
    • Sleep Quality
    • Cleanliness
    • Service
4  Thank Rob H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Online Reputation Coordinator Bav, Otro at Bahia Principe Luxury Ambar, responded to this reviewResponded 2 weeks ago

Dear Rob,

We are delighted to know that our personal attention made you feel that we really cared about you. This is what is allowing us to make a difference in each guest experience and motivate us to continue striving towards excellence.

Thank you for your comments and looking forward to welcoming you for two weeks!

Always at your disposal,

Regards!

Claritza Padua
Online Reputation
Grand Bahia Principe Luxury Ambar

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Reviewed 1 April 2021

We stayed at Ambar March 22-27. It was our 7th visit to Punta Cana and our 4th visit to Ambar. We love this resort so much this year we brought our adult kids along for a group of 8. We had 4 swim up rooms. The rooms were perfect! The resort grounds were beautiful as always. Our butler was Juan Carlos and he checked on us daily. The beach was amazing as always. The staff is hard working, especially Desiree by the pool, Santa in the lobby bar, Danny in lobby bar. Actually, every employee we came into contact with were exceptional. We missed the swim up bar, water aerobics and self serve buffets due to covid. We visited the spa and it was amazing! We all had such a great time and plan to be back next year. We have been to other resorts in PC but always regret it.

Room tip: swim ups are the best!
Date of stay: March 2021
    • Location
    • Cleanliness
    • Service
4  Thank MckLesley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Online Reputation Coordinator Bav, Otro at Bahia Principe Luxury Ambar, responded to this reviewResponded 2 weeks ago

Dear Mrs. MckLesley,

We are glad to find out that there were some aspects you find worth to mention, especially our clean premises, really good cocktails, and very friendly staff.

Thank you for your comments and looking forward to welcoming you once again in Grand Bahia Principe Ambar Resort!

Always at your disposal,

Regards!

Claritza Padua
Online Reputation
Grand Bahia Principe Luxury Ambar

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Reviewed 1 April 2021 via mobile

I was very skeptical about staying in this property because of all the negative reviews this hotel has for some particular reason to which I don’t know why.

Let me start by saying that I was impressed of how everyone that works in Bahia Principe Luxury Ambar, works very hard to keep the guest content. They do an excellent job, which is why it’s is upsetting to know that on their website “gratuity is included” it is NOT folks! It’s an insult for anyone that works in the hospitality industry not to get compensated. Working outdoors is not an easy job. Tip them and you will be treated like a King/Queen. If you can travel you can take care of these people.
Bianca from the pool was EXCEPTIONAL! she treated us wonderfully and she knew after an hour what cocktails we liked. She remember our names the following days and it was so nice.
Marlene was absolutely amazing as well, she served us for several days as well. She’s a hard worker and super friendly.
Another special server was Desiree from the pool. All of them are friendly and amazing.
Las Brisas we had the honored to be served by Carolina. Friendly, professional and promptly.
Juan was awesome and super friendly and awesome with us. He works both at Las Brisas, The buffet and M.E.A.T.
Rosangela at the Lobby (bar) she was hilarious and she took care of us all night.
Gloria at the beach was also friendly and funny. She was a pro with our drinks.
I don’t remember everyone’s name. Although I must repeat again, that everyone that works here are so helpful and professional.
Special thanks to Juan and Jairo from the pool who entertained everyone everyday.

Food was absolutely delicious, a wide variety of both Dominican and American cuisine. Portofino was ok. M.E.A.T was our favorite. The food was delicious.

If you worry about traveling to Bahia Principe Luxury Ambar during Covid19. Don’t worry about anything. I was impressed of how organize they are. Make sure you book your covid19 exam at the concierge, next day they will pick you up from the lobby and take you to a clinic inside the hotel property. The whole process is less than 40mins.

I will definitely be back and stay at Bahia Principe Luxury Ambar again!

Date of stay: March 2021
Trip type: Travelled as a couple
8  Thank ricardomelhawi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Online Reputation Coordinator Bav, Otro at Bahia Principe Luxury Ambar, responded to this reviewResponded 2 weeks ago

Dear Mr. Ricardo,

We greatly appreciate that you have chosen one of our Resorts as your holiday destination. It is a real pleasure to learn that you are enjoying a nice time together with us.

We wish to continue providing the best of our personnel hospitality, the quality of our services and facilities, and offer you an unforgettable experience at Dominican Republic in one of the best all-inclusive resorts you have stayed.

Regards!

Claritza Padua
Online Reputation
Grand Bahia Principe Luxury Ambar

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