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    Reviews (1,786)
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    All reviewsmiramar districtshort staylobby barshuttle busold havananice poolquiet areacost cucmodern hotelbreakfast and dinnermoney exchangesupermarketembassiestaxiscards
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    8 - 13 of 1,786 reviews
    A TripAdvisor Member
    4926
    Reviewed 21 April 2018 via mobile

    We stayed here on an overnight trip with Thomas Cook from Cayo Coco. Quite modern, very clean and good service...we had evening meal and breakfast here...it is buffet style with plenty of choice and good quality. Good looking pool...hotel has a nice feel to it. Situated just outside of the Havana life, so you need a taxi to get into the main area of the city.

    Stayed: April 2018, travelled with family
    Thank A TripAdvisor Member
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Benedicto A, Director de Relaciones Públicas at H10 Habana Panorama, responded to this reviewResponded 24 April 2018

    Hello. The Management of the hotel H10 habana panorama is thankful for your time posting on our site. We are so glad to have met your expectations. We do appreciate your comments. Thank you very much and come back soon, it will be a pleasure to host you again.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    A TripAdvisor Member
    1
    Reviewed 14 April 2018 via mobile

    We booked a different hotel that was filthy and we were desperate, H10 Panorama came through with a wonderful 7 night stay. The staff service was great, Rafael was very helpful, he told us everything we need to know like pool and massage hours. Loved it! Nice place to stay

    Stayed: April 2018, travelled with family
    Thank A TripAdvisor Member
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Benedicto A, Director de Relaciones Públicas at H10 Habana Panorama, responded to this reviewResponded 24 April 2018

    Hello. The Management of the hotel H10 habana panorama is thankful for your time posting on our site. We are so glad to have met your expectations. We do appreciate your comments. Thank you very much and come back soon, it will be a pleasure to host you again.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 30 March 2018

    The H10 was the first hotel we stayed in on our Saga tour to Cuba. After a 10 hour flight & early start in the UK, arrival at this hotel was a bit of a shock to the senses as it is large, bustling & more like a business hotel.
    It is clean & good enough for a stop over if needed, but not a great introduction to Havana, we’d have preferred to stay closer into Havana & paid a little more.
    Food was amongst the worst we had in Cuba, our advice would be offer a smaller range of food & do that well. Trying to meet the vast array of visitors tastes from around the world just results in nothing being particularly nice. We had a return to the H10 for one night during the tour & sadly I was dreading it, as it really is just somewhere to lay your head for the night. The house keeping staff were very good, doing a great job in difficult circumstances.

    Room Tip: Higher the floor the quieter, but catching a lift at peak times requires patience!
    Stayed: February 2018, travelled as a couple
    Thank elmgrove5
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Benedicto A, Director de Relaciones Públicas at H10 Habana Panorama, responded to this reviewResponded 1 April 2018

    Hello. The Management of the hotel H10 habana panorama appreciate your time for posting on our site, we do apologize for the inconvenience. Your comments and suggestions will help us to improve our quality service. Thank you

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 30 March 2018 via mobile

    As soon as I enter de Hotel I was welcomed with smiles,great service and very helpful staff. Nice accommodation and good ambience.

    I will surely be back.

    Thank you Tirso for always being so helpful..

    Stayed: March 2018, travelled solo
    Thank acasia2083
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Benedicto A, Director de Relaciones Públicas at H10 Habana Panorama, responded to this reviewResponded 1 April 2018

    Hello. The Management of the hotel H10 habana panorama is thankful for your time posting on our site. We are so glad to have met your expectations. We do appreciate your comments. Thank you very much and come back soon, it will be a pleasure to host you again.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 12 March 2018

    Me and our group of 10 friends had a four-night stay at the H10 Habana Panorama hotel (two nights on arrival and two before outgoing). First time we stayed on the first floor where the furniture was a little bit dated (okay for Cuba standard). Second time (end of the trip around Cuba) we stayed on the sixth (privilege) floor where acomodation was much better quality. Our room had a beautiful ocean scenery, wifi in the room and an ironing station. Negative side of the hotel were slow elevators (understandable because of the majority of hotel guests) but everything else is okay; beds were very very comfortable, the breakfast buffet is extensive (salad bar, bread bar, omelette bar, fresh fruits, cakes, etc.) and you can even seat and eat in front of the pool.
    Buying a wifi card in hotel for only 1 convertibile pesos is definetly worth it because in the centre, the same card costs 4 convertibile pesos.

    The area around the hotel looked a bit run down and it is still under construction.
    If you want to see beautiful Cuban vilas only a few minutes from the hotel, go to Miramar district, believe me, it is breathtaking and not even closely related to other Cuban houses. in the same area you will find delicious restaurants.

    The only thing I didnt quite like was that our hotel was cut off from the center of the city so we had to hire a cab (10 CUC) to drive us and it took 20 minutes to get there. Other than that everything was perfect, food good, accomodation good, the atmosphere nice as the kindnes of the hosts.

    Room Tip: higher floors with ocean view
    • Stayed: February 2018, travelled with friends
      • Value
      • Cleanliness
      • Service
    Thank zelka
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Benedicto A, Director de Relaciones Públicas at H10 Habana Panorama, responded to this reviewResponded 14 March 2018

    Hello.
    The Management of the hotel H10 habana panorama is thankful for your time posting on our site. We are so glad to have met your expectations. We do appreciate your comments.
    Thank you very much and come back soon, it will be a pleasure to host you again.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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